First of all, the mail carriers drive WAY too fast. Several years ago, my mail carrier hit my dog, resulting in the vet having to put her down. The mail carrier I have now has gotten snippy with me several times. The other day, he told me I needed to fix my mailbox because it was leaning, which is true, but it's the way he told me, like it was an affront to him. I'm going to have to replace the pole, which is rotten. I'm 61, have a bad back, & live alone, with nobody to help me, & I don't get my disability check until the 3rd of the month - which means I had to wait for my money before I could go to the hardware store - so the mail carrier needs to cut me some slack. I'm sure he thinks I'm a crabby old lady, but I've worked with public relations & retail before, & you're supposed to be polite & treat people with respect, even if it's not your fault & they're cussing you out. Before I wrote this review, I called the USPS 800 number, which is a waste of time, because they give you all these options, & none of the options apply. Finally, at the end when they give you the option to talk to a human, they tell you the wait time is at least an hour. So I called the Hayden Post Office's number, & let it ring at least 20 times. Nobody ever picked up, & there was no chance to leave voicemail. Anyway, just wanted to let Hayden Post Office know that I will have my mailbox back up in about two or three days - I'm having to do it myself.Thanks in advance for your understanding.
I take back the bad stuff I said about my mail carrier. He was really nice today, & even suggested what to get to replace my rotten mailbox post. I don't know if he was contacted about my comments today, but he was very friendly - he even backed up & drove up in my yard when he saw my mailbox lying on the ground to deliver my book. I'm sure every U.S. post office is struggling today because of continuous cutbacks in funding, by both Republican AND Democratic administrations. Postal workers are under a lot of stress & pressure to get mail delivered promptly & efficiently. There's a reason why they sometimes "go postal" - not that I condone violence. These people perform a vital service to the public, & they deserve both support & respect - not only by the public, but also by their executives. Thank you, postal workers, from the bottom of my heart!
• Replied to Sylvia Ross
Hayden carrier didn’t even attempt to ring the door bell or anything the day of delivery. Instead they leave a blank re-delivery slip in our mailbox. We were home all day. I completed the back of the slip for redelivery checking the box to indicate to leave at front door. They dismissed my request and left the slip in my mailbox so I went online to request re-delivery. Four days later, they repeated the same process not delivering my package (while home) just placing another missed delivery slip in my mailbox. Then I received yet a third slip stating final notice, articles will be returned to sender! The post office (Leanne) called me and left a message stating I need to pick up my packages because it is “extremely heavy.” The package weighs 40 lbs. and even though I’m pregnant, I can muster the strength to lift it myself. The point is I ordered online not only for convenience but so I wouldn’t have to take off a day of work to pick up my packages.
Not sure if this is Warrior post office or Hayden but the carrier that drives the Lime Green Jeep is horribly LAZY. Had a package delivered today 5/16/19 @913 AM. They left it out in the open on a car hauler/trailer! Anyone can come by and grab it now. We have two porches that have cameras attached to them. This is ridiculous.
We have continually had issues with this post office. Most recently, we had a package meant to be delivered on Wednesday. We got a delivery update at 8:30 claiming they couldn't deliver due to animal interference. They don't go to our house until the afternoon. Plus, we keep our dog inside.
I'm guessing they tagged it as animal interference without even attempting to deliver it since we didn't receive a note at our home.
The delivery update said they would attempt to deliver on the next business day. I called today (Friday) and they said they were holding it there for pickup? They could not give me a reason why it hadn't been delivered or any details of this supposed animal interference that kept them from even putting our package on the truck.
Helped find my package and resolve an issue with USPS when it was not even in the right state. Much more understanding and receptive than the ASK USPS hotline yesterday which told me I didn't know what I was talking about
Only worth a few hours If you call it work. Never open when people can get there. They don't get out of their automobiles anymore to deliver just leave a tag and be lazy. Make good money with benefits and treat people worse than dog poo. That's Government
This is not the first time I have had issues with this post office. I'll start from the beginning: A few months ago I had ordered some hair extensions that were not supposed to require a signature (they aren't from out of the country or anything). Apparently the shipper didn't do as we agreed upon and I was going to be at work when they were delivered. So, I left work and came home and waited on the mail carrier to ring the doorbell. Never heard anything. Finally after about 45 minutes of waiting, I looked in my mailbox and sure enough there was a little orange slip of paper that said I had to go by the post office to pick them up. Keep in mind I work 40+ hours a week like the majority of the country and CAN"T be at the post office at 8:30-4:00 pm (which is stupid that they aren't open longer hours anyways, but whatever). I called and whoever I spoke to had the mail carrier call me so we could meet and I could get my package. I asked her why she never rang the bell and she said "They told me not to because you are never home anyways" and she apologized. A few weeks later my husband had ordered something that apparently required a signature as well. He called the post office thinking maybe they'd allow him to meet the mail carrier like they had me and the old lady on the phone told him that I was a liar and I had never met anyone. So, I called her to explain what had happened before and this old lady called me a liar multiple times, among other things, and raised her voice with me when I was only trying to explain what had happened previously. I ended up hanging up on her because I was obviously not getting through to her and got sick of being degraded by some person I had never even met. Well, now today (4/15) I had the same issues. I had a package that said it was delivered yesterday afternoon at 1:49PM. I got home and there was no package - not in my mailbox, not on my porch, not anywhere. So, I contacted the original sender (Beachbody) to let them know as soon as I could and this morning I contacted the post office. I was greeted ever so horribly by some lady who did not state her name. I told her what happened, heard her discuss with my carrier in the background what was going on, overheard them call me a liar again, and then gave her the tracking number when she finally came back to the phone. She looked it up and I overheard her tell the carrier "yea, it says it was delivered yesterday at 1:49" to which they discussed some things I couldn't make out clearly, mentioned the size and weight of my package, and then the carrier picked up the phone (her name is Renee) and started arguing with me about how she 'placed the package in my box and, hunny, I did my job. I can't do anything once it has been scanned.' and utterly refused to allow me to speak. If my package had been stolen, I'm pretty sure they would have stolen the second package that was in the box as well. Or the 'Confidential Information' letter that was laying on top of the newspaper. I understand why she would feel the need to protect her job, but the way she went about it was all wrong. The customer service at this location is horrible. The drivers drive around on their cell phones and smoking cigarettes and throwing the butts on the ground. One carrier doesn't even get out of the vehicle to drop off packages, just throws them as close as she can get to the porch. Something needs to be done with these people and their 'mightier than thou' attitudes.