Our mail carrier refuses to deliver mail to our house, because she is afraid of cats. We have a stray that roams the neighborhood and sometimes resides on our front step. We have mad several complaints, but they defend their carrier. We have even attempted to get our mail from the post office itself, but the mail carrier picks it up every morning and holds it. We can't even get our own mail!
I have called a few times and promised my issue would be handled. Now when i call no answer. My store is closed on Monday and Tuesdays i keep finding my mail sitting on window seal or sticking out of my door. I have very important mail that comes here and this better not happen again. You need to call me or answer the phone and fix this issue now!! If my store is closed hold mail til next day we are open. A very simple request!!
I have had to send severl items to my brother overseas. In every case the Postal Sevice was less expensive than other carriers. On 2 occasions the clerk informed me if I would repack items in one of the Post Office boxes it would cost considerably less. I did and when I started to walk back to re-enter the que the clerk called to me and said I would be next as I had already qued. Great prices and service.
I have visited the Decatur Post Office recently to send a package to my daughter. The clerks there at the window were so helpful. They help me find the right size of box for the best rate. Informed me everything that I need to know. I was very happy with the service they've provided. On the other hand, there was another customer ahead of me whom was mailing out a pretty good size item, I saw the clerk was there helping him to trim the box, doing everything she could to help him out. I was so impressed. We need more good customer service in business every where/
I live at 2813 Westchester Dr SW Decatur Al 35603
I waited all day 07/14/2018 for a package to be delivered that required my signature, I had the tracking info on my phone when I received the message that no one was home and a notice was left. Well I don't know who the postman is but I can assure you he/she did not even come to my door but reported that they did, this person should be fired for lying. Also my mail gets wet every time it rains and it is a locked mail box. I know I will not receive an answer to this problem. But I so Hate a LAIR.
Since our regular mailman apparently retired, we are terribly disappointed with our mail delivery. We are lucky if it is here by 6 pm. I get informed delivery updates, and the mail that is scanned out for delivery does not show up in my mailbox for days. If I have no mail, but mail that needs to go out, and I put my flag up, it does not get picked up. Poor service all around.
I have received several pieces of mail lately which were mutilated due to the postperson stuffing as much into the box as possible. This has ruined pictures and magazines. The address is 712 Rigel drive. I would appreciate more care to my mail in the future.