Downtown Annex Post Office

NOTICE: The Postal Service is an essential government service, and will remain open wherever possible.

612 37th St N, Birmingham, AL 35222

Contact Numbers

Phone: 205-591-4338
Fax: 205-591-1630
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Lobby Hours

Monday 9:00am - 5:00pm
Tuesday 9:00am - 5:00pm
Wednesday 9:00am - 5:00pm
Thursday 9:00am - 5:00pm
Friday 9:00am - 5:00pm
Saturday 9:00am - 2:00pm
Sunday Closed

*This facility does not process US Passports applications or renewals. Check nearby locations below.

  • Business Line
  • Pickup Accountable Mail
  • Pickup Hold Mail

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Birmingham
351 24th St N
0.8 mile away

Woodlawn
5310 1st Ave N
1.2 miles away

Crestline Heights
3900 Montclair Rd Fl 1
1.4 miles away

South Highland
1821 11th Ave S
1.4 miles away

Reviews

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My package has been sent out for delivery since last week and now it’s seems to be at USPS Regional Facility BIRMINGHAM AL DISTRIBUTION CENTER ANNEX and it’s being delayed for no reason. Isn’t this illegal ?!!!
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Tell me mine has been sent out since November 20th going to MO PRIORITY I mite mention. Just found out a bit ago it hasn't even left Birmingham and the USPS Customer Service Phone Number is a joke. All I have got for the last 3 days is we will open a case and look into it and still NOBODY from there can tell me where it is even at.
• Replied to Package delivery delay

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Same with me
• Replied to Package delivery delay

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I sent a padded envelope with critical information, certified. It left VA Sept. 26th. Has been sitting at Birmingham location since October 5th!!! I do hope someone will deliver it before the 22nd. That's the cut off date for the info.
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9400110206097005139757 Package arrived at a carrier facility Birmingham Al Distribution Center Annex. September 23 6:59 PM. ----- Package has left the carrier facility Birmingham Al Distribution Center Annex, Tuesday, September 29----Package is actually still sitting at Birmingham Al Distribution Center Annex. October 1 8:43 AM. Now multiply this type of incompetence by thousands of locations nation wide and you will see why the USPS lost $8.81 billion dollars in 2019
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Chris, I'm having the same problem. My package arrived on October 15th at the Annex Center. Here it is October 20th and they have yet to send it out. You can't get anyone on the phone. No one answers! Beyond frustrated
• Replied to Chris Royal

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You took the words right out of my mouth!! I ordered an item on Oct. 15th. They shipped it out on the 16th. It made it from Michigan to B’ham Al. on Mon. Oct. 19th! Today is Fri. Oct 23RD and IT IS STILL AT THE B’HAM ANNEX?!? How can they be SO INCOMPETENT??
• Replied to Chris Royal

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I have a package that has also been sitting there since September 16 and there are no updates and my local post office can’t even get any updates.
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This Birmingham location has issues. I have a priority mail package 9405536895232103407952 that has been just sitting at this location with no travel. Someone needs to look into what is going on and correct the problem so peoples mail moves through the facility like it is supposed to.
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I live on 58th Street South, Birmingham, 35222 The young man who delivers our mail is not only efficient, but is a genuinely friendly and personable fellah. He is an asset to us all.
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9505506654110218191447 package was dropped off 8/5/20 at lobby kiosk and one week later still scanned at your facility! what is the problem?? mailed priority with insurance! what is wrong with the USPS at this location?! multiple issues reported at this location!
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I am not pleased at all with the recent experiences I have had with the Pinson post office. I am a business that ships a large number of packages. We have a new carrier and she is doing a great job, but they send people to "help" from various routes and we have caught several not scanning our packages. When we didn't receive all of our mail one day and I also saw someone pick up our boxes without scanning them I called to complain and I was hung up on by the "supervisor".....so I went down to the Pinson post office in person the following Monday. The clerk was EXTREMELY rude when I asked to speak to the postmaster. She finally went to get someone after huffing, rolling her eyes and stomping away. The supervisor that had previously hung up on me the prior day came out and, with a dead expression on her face, apologized when I pointed out how rude the clerk just was. When I voiced my concerns about what was going on with my service she said she would tell the carriers to scan my packages and for me to give it some time as far as my lost mail was concerned. I'm just at a loss as to how a group could act so horribly and do such a minimal effort toward helping with a problem. I will be researching my options and doing what I can to pay a different service for our business packages. I cannot go on to pay over $60,000.00 per year to a business that treats customers the way I was treated.
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This company sucks! I have been trying to call for DAYS, and no one picks up the phone!!!! They have had my package for over 10 days now without delivering it. I have one confirmation stating that the package was received and accepted on Jan. 6th. But on the USPS tracking website it says it hasn't been accepted yet. Make up your mind and answer the phone. I want my package and I want an answer from someone that actually knows how to answer a phone!!!!
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Juliet I'm experiencing the very same problem!!! Where's my package? And how come no one is answering the phone?!!! This is absolutely ridiculous and unacceptable!!
• Replied to Juliet


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