Downtown Annex Post Office

NOTICE: The Postal Service is an essential government service, and will remain open wherever possible.

612 37th St N, Birmingham, AL 35222

Contact Numbers

Phone: 205-591-4338
Fax: 205-591-1630
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Lobby Hours

Monday 9:00am - 5:00pm
Tuesday 9:00am - 5:00pm
Wednesday 9:00am - 5:00pm
Thursday 9:00am - 5:00pm
Friday 9:00am - 5:00pm
Saturday 9:00am - 2:00pm
Sunday Closed

*This facility does not process US Passports applications or renewals. Check nearby locations below.

  • Business Line
  • Pickup Accountable Mail
  • Pickup Hold Mail

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

351 24th St N
0.8 mile away

5310 1st Ave N
1.2 miles away

Crestline Heights
3900 Montclair Rd Fl 1
1.4 miles away

South Highland
1821 11th Ave S
1.4 miles away


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I am not pleased at all with the recent experiences I have had with the Pinson post office. I am a business that ships a large number of packages. We have a new carrier and she is doing a great job, but they send people to "help" from various routes and we have caught several not scanning our packages. When we didn't receive all of our mail one day and I also saw someone pick up our boxes without scanning them I called to complain and I was hung up on by the "supervisor" I went down to the Pinson post office in person the following Monday. The clerk was EXTREMELY rude when I asked to speak to the postmaster. She finally went to get someone after huffing, rolling her eyes and stomping away. The supervisor that had previously hung up on me the prior day came out and, with a dead expression on her face, apologized when I pointed out how rude the clerk just was. When I voiced my concerns about what was going on with my service she said she would tell the carriers to scan my packages and for me to give it some time as far as my lost mail was concerned. I'm just at a loss as to how a group could act so horribly and do such a minimal effort toward helping with a problem. I will be researching my options and doing what I can to pay a different service for our business packages. I cannot go on to pay over $60,000.00 per year to a business that treats customers the way I was treated.


This company sucks! I have been trying to call for DAYS, and no one picks up the phone!!!! They have had my package for over 10 days now without delivering it. I have one confirmation stating that the package was received and accepted on Jan. 6th. But on the USPS tracking website it says it hasn't been accepted yet. Make up your mind and answer the phone. I want my package and I want an answer from someone that actually knows how to answer a phone!!!!


Juliet I'm experiencing the very same problem!!! Where's my package? And how come no one is answering the phone?!!! This is absolutely ridiculous and unacceptable!!
• Replied to Juliet

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