Federal Station Post Office

Offices closed May 27th in observance of Memorial Day

709 W 9th St, Juneau, AK 99801

Contact Numbers

Phone: 907-586-7987
Fax: 907-586-4112
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours

Lobby Hours
PO Box Access Available

Monday 6:00am - 8:00pm
Tuesday 6:00am - 8:00pm
Wednesday 6:00am - 8:00pm
Thursday 6:00am - 8:00pm
Friday 6:00am - 8:00pm
Saturday 6:00am - 4:00pm
Sunday 12:00pm - 4:00pm

Last Collection Times

Monday 5:00pm
Tuesday 5:00pm
Wednesday 5:00pm
Thursday 5:00pm
Friday 5:00pm
Saturday 9:30am
Sunday Closed

Passport Appointment Hours*

Monday 9:00am - 3:00pm
Tuesday 9:00am - 3:00pm
Wednesday 9:00am - 3:00pm
Thursday 9:00am - 3:00pm
Friday 9:00am - 3:00pm
Saturday Closed
Sunday Closed

  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call or schedule online.

  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Packaged Stamps
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Street Parking
  • Passport Appointment Hours

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

804 3rd St
1.5 miles away

9491 Vintage Blvd
7.5 miles away

Auke Bay
11899 Glacier Hwy
9.8 miles away

705 Aandeinatt St
32.8 miles away


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Mail is not being delived to our address until after 6pm I have not received magazine subscriptions for the New Yorker, a week magazine not have I received the Februray Harpers Magazine, a monthly. What is the problem? Not enough postal workers.I miss getting the New Yorker. I am missing the Harpers. Please let me know what the problem is and if there is something can do other than go without my mail. Kathrin McCarthy


I am waiting for an international package containing something I ordered from Ebay. It was shipped from India using their tracking system, then turned over to USPS. No USPS tracking number was assigned once it reached the US. Ebay's tracking shows it arrived in Juneau on July 14th, and that no one was available to sign when the delivery was attempted on the 15th. I was home all day so don't know how I could have missed it. An orange slip was left on the door. I tried to log onto USPS tracking, but the number on the slip started with 52 (I think). USPS tracking system says it isn't a valid number. I signed the slip and put in our mailbox per the directions before Monday's delivery. It has now been a full week and I've yet to receive the package. Ebay shows it is still out for delivery. I've called the Federal Station multiple times but don't get an answer or the option to leave a message. I've filed a missing package report but have had no luck with that in the past.


I tried calling the local number for the federal post office because I was told that the manager would call me back a week ago yet I have heard nothing. I would use the online tracking but that's the problem. Even the front desk clerk that took my information was confused. First two attempts to call they hung up on me after that they just let the phone ring. No local service/assistance is available 7nless you drive to the post office which many of us don't drive. Please add a customer service number locally that they actually pick up to help with these kinds of problems. BTW it a 1500.00 cashiers check as a wedding gift from my dad. Shows up as lost online but the front desk clerk at the federal building says it never was scanned in at the federal building. This has been going on since Oct 5th. Please help.


To USPS: I need to move my mailbox 📬 to a safer place. I would like it separate from my neighbors mailbox and house could you please contact me ASAP. Sincerely, Caron F. Duncan 907 713-7520 150 Sitka Street Juneau, Alaska 99801


Constantly being hung up on about checking on general delivery that was made in Juneau after I left can't seem to get anybody to worry about that


AADD has a new executive director residing in Juneau. We need to obtain a PO Box at the 9th street post office. Can you send me the process for doing that at the email above? Thank you so much.


Hi my name is James weatherwax and I’m moving to Juneau on may 25th and I want to get a new P.O. Box address there zip code 99801 my phone number is 9074010296 Or email me


I would like to know what the delivery schedule is for our address 1109 5th St, Douglas, AK. Our mail wasn’t picked up today and it’s 6:23 pm. Do we not have service on Mondays anymore? Today’s Aug 3, 2020. Seems like the mail delivery/pickup can vary from 11 am to 6 pm.

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