Whenever I call to track packages, the lady, errr, person is always hateful and rude. Lots of missing mail and a careless attitude. Is every day at the Homer PO a bad day? Find another job, maybe one that doesn't involve working with the public or with people with expectations.
You are calling an office that is short 6 people or more, I have been here a long time and never seen so few employees. Im sure they would really like to answer the phones to track your package. However- they are required to deliver the mail first. With no management ( just ask), I am sure tons of people demanding tasks that take extra time- those folks are busting their tails just to get the job done (if you havent seen it- go in there and watch, they are all running around working hard). If you want to track your package go online, otherwise you need to realize your package is only one of the many, this is not a big city, kindness will get you plenty. I have never seen a careless attitude, so take your anger out on your shipper. Have you gone to the UPS office? try them... they dont want your business
• Replied to Max Baier
Had Enough of the HAG!
THE MOST HATEFUL STAFF EVER!!!! You dare not ask any of them a question, you will get a rude, condescending remark in response! It's a freaking guessing game on how in the hell you're supposed to address your mail. And don't waste your time reporting them to the Post Master because she doesn't do anything, she seemed afraid of them herself! Reading other comments here, it's clear this has been tolerated for YEARS! Absolutely unacceptable, our tax dollars pay their salaries! Maybe these jobs should go to someone you appreciates them!!
Tax dollars do not pay for wages or any other part of the USPS. The United States Postal Service has been 100% self funded since before you were born (1970) if not, shame on you. Also, it is the longest surviving business in the world, so maybe if you had knowledge and respect you might know how to address your mail.
• Replied to Had Enough of the HAG!
Found main to mail box open on Lupine allowing access to everyone's mail. I'm sure it was an accident but could some one check on it, please. Thanks
Had my p.o. box for decades and street boxes get ripped off often by fraudsters. Then again my "secure" box regularly gets other peoples mail and even with numbers totally different (where dyslexic not an excuse).
Spring 2016; Mysterious disappearing packages, all tracked to Homer Post Office yet never delivered to the intended address. Large Packages, not the small enough to over look type. Multiple packages to multiple PO Boxes..... just disappear. Only received shoulder-shrugs from postal employee when questioned. This should be investigated locally and believe Post Master General should be involved.
2000-2015: Great place, great workers and then at times, the worst of the worst! It comes and goes, and in summers, with our usual tourist infestation (lol - we love'em actually!), it can be REALLY busy in there! But that just a seasonal thing, and should be expected by locals and visitors alike. Staff is not added, but patience should be -- by the workers and by those they serve! The Anchor Point location is connected to this one and I believe they actually get our mail to Anchorage and beyond ... what a great crew, too!! No place with people in it is going to be perfect, so just be polite yourselves, understand that workers might still be training (or may have been up all night with a sick baby, or grandfather), and that, just like you, they are doing their best and MOST of the time, it's more than enough! Golden Rule ... Golden Rule ....