Franklin Post Office

9575 Brenwood Park Dr, Franklin, WI 53132

Contact Numbers

Phone: 414-427-1414
Fax: 414-427-7094
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours







Lobby Hours
PO Box Access Available

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Last Collection Times

Monday 5:00pm
Tuesday 5:00pm
Wednesday 5:00pm
Thursday 5:00pm
Friday 5:00pm
Saturday 1:30pm
Sunday Closed

Passport Appointment Hours*

Monday 10:30am - 4:30pm
Tuesday 10:30am - 4:30pm
Wednesday 10:30am - 4:30pm
Thursday 10:30am - 4:30pm
Friday 10:30am - 4:30pm
Saturday 9:00am - 11:00am
Sunday Closed

  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call or schedule online.

Bulk Mail Acceptance Hours

Monday 9:00am - 1:30pm
Tuesday 9:00am - 1:30pm
Wednesday 9:00am - 1:30pm
Thursday 9:00am - 1:30pm
Friday 9:00am - 1:30pm
Saturday Closed
Sunday Closed

  • Bulk Mail Acceptance
  • Bulk Mail Account Balance
  • Bulk Mail New Permit
  • Burial Flags
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Packaged Stamps
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Lot Parking
  • Passport Appointment Hours

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Hales Corners
5444 S 108th St
2.3 miles away

Greendale
5741 Broad St
2.4 miles away

Greenfield
7353 W Forest Home Ave
3.2 miles away

Muskego
S74w16860 Janesville Rd
3.8 miles away

Reviews

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Claimed they attempted to deliver my package today. I've been sitting here at the computer all day, right in front of the door and they are lying about attempting to deliver anything! Surprise, surprise! -- No way to contact anyone to complain!!
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I ordered some supplies that we absolutely needed to be delivered on Sunday. This delivery person put it down as business closed when I was here at that time! So aggravating as they often don't pick up mail when the flag is up unless they have mail to deliver, etc...very unreliable service from this office in Franklin...
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I have been mistreated by the 2 ladies at this Post Office the 3 times I called. One was even the manager. We are a respectable business in the Franklin Industrial Park. I have asked many times if they can PLEASE get us our mail by a reasonable time (Before 2:00 pm). They both right away got an attitude & told me no we can't do that. After I pleaded my case that we are trying to run a business & NEED our mail a few hours earlier they still wouldn't work with me & the attitude got worse! They told me to get a PO Box if I want mail sooner. I feel that is so UNFAIR to make me pay for a po box when it is THEIR JOB to deliver it themselves!
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Refusal to deliver mail, refusal to resolve the situation. I work during business hours and the tenacity of these postal employees is really unbelievable. If I had a choice to never use the US postal server ever again I would.
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One of the staff is ignorant of current laws - went with my passport application and the lady at the counter insisted the PP photo background has to be perfect white. SO I went to the wall greens up the road and had another set of pictures taken for $20+ and she said the same; still not good enough.Drove to the airport USPS and they said pictures were all fine and showed me the requirement, - off-white or gray background. That ignoramus wasted 3 hours of mine but holds a position of authority and enabled to not accept passport applications. The older lady is always very courteous and nice.On the flip side, went there once when they had just closed and the guy in the window was kind enough to retrieve my package I came to pickup
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