Vancouver Post Office

2700 Caples Ave, Vancouver, WA 98661

Contact Numbers

Phone: 360-992-5000
Fax: 360-992-5088
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours

Lobby Hours
PO Box Access Available

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Last Collection Times

Monday 5:45pm
Tuesday 5:45pm
Wednesday 5:45pm
Thursday 5:45pm
Friday 5:45pm
Saturday 4:15pm
Sunday Closed

Passport Acceptance Hours

Monday 9:00am - 2:00pm
Tuesday 9:00am - 2:00pm
Wednesday 9:00am - 2:00pm
Thursday 9:00am - 2:00pm
Friday 9:00am - 2:00pm
Saturday Closed
Sunday Closed

  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call.

  • Bulk Mail Acceptance
  • Bulk Mail Account Balance
  • Bulk Mail New Permit
  • Burial Flags
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Packaged Stamps
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Lot Parking
  • Street Parking
  • Passport Appointment Hours

Visit our Links Page for links to Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Downtown Vancouver
1211 Daniels St
2.1 miles away

Portland Airport
7640 NE Airport Way
2.8 miles away

11909 NE 65th St
3.2 miles away

630 NE Killingsworth St
3.4 miles away


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The post office is not doing the job anymore. I always get the wrong mail! a big disappointment....


If any of you can do better,shut up and do it. Either your a part of the problem,a part of the solution,or a whiner all the way around! Which are you??
• Replied to Leda Amore


I cannot reach anyone on the phone at the main number, the passport acceptance numbers mailbox has been full for two days, and the employees at the caples branch are beyond useless.


I had my mail held while I was on vacation at the postal office when I went to pick it up . They do not have my mail . I have tried calling the postal services, you get machines no one can help you. Last year my mail was lost. I think I have a target on my name.


Priority Express Mail Sucks. EL597236439US says it was delivered at 10:07 AM 05/16/17. We were on the porch waiting and it was not delivered. So who is lying? Vancouver PO is really screwed up if they lie about on time and correct delivery.


Delivery guy at ne34th street name Craig is nicest guy I ever met in my life,so polite and ready to help.Just would like to commend that good man. Goran Stefanovic


Mail didn't get delivered today, I know this because I had outgoing mail that didn't get picked up. Rather frustrating.


1. I have been trying to get a package re-delivered, via the online re-delivery site, for 4 days now. I set up a request each day, but my package has not been re-delivered. The mail truck just drives right on by. I am beyond frustrated. This is ridiculous! Doesn't this post office check the re-delivery website??? So I have been trying to call their number to find out what is going on, and it rings and rings, then I get a busy signal. Guess they don't answer their phone, either.


Who is responsible for postal counter employees? Their behavior? and upholding policies and procedures? code of conduct and professional behavior? I will say that everyone seems to be adhering to a standard, but I am finding difficulty with passport counselor as they are not trained or their training needs to be seriously addressed. Who is responsible? what is the chain of command?


Vancouver post offices now require an appointment for passports, they have a number to make appt, but all you get is a recording, how do you make an appt if no one ever answers the phone. Very bad customer service...


Unlike Thomas Moats I had a rather pleasant experience at my local post office. I had ordered a product from a company and it had been shipped by Fedex who dumped it off at the local post office where I have a po box the parcel was sent to my home address which since I had a po box they would normaly return it to the company were it was ordered from labeled unable to deliver to this address. I called my local po and asked them if there was anything that they could do to help me and I was told that they would do all they could to intercept the package and hold it for me to be picked up at the post office. I believe that they went way beyond the norm to help. Thank you USPS for your concern and help.


When I went to pick up a registered letter along with other mail this AM I waited in line until the window opened at 07:30 hours. As I was moving toward the window, the man inside told me to " STEP ASIDE, i HAVE TO TAKE CARE OF THESE PEOPLE FIRST", THEY ARE BUSINESSES WHOM SPEND A LOT OF MONEY HERE ", so after being admonished by him I left to come back later. When I returned no one was in the post office but myself so I rang the bell, as I was waiting for the worker to return a women walked in the door and stood behind me. As the worker returned I asked if I needed to step aside and he said yes. I suggested that instead of being so rude to people that he needed to have some signage that indicates what he expects people to do to follow his directions so they will not wait only to be denied there mail until he felt they were worthy enough to pick it up.

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