Went to the Stanwood PO yesterday 8/18/15 to drop off an ebay/paypal commercial rate package. And upon the advice given to me personally by my usual Postal employees that I should always get a receipt for, simply asked for one and was abruptly and rudely refused stating they scan packages at the end of the day and since I was getting a commercial rate was not entitled to one. The exact quote was "We don't have to". My local PO automatically gives them to me and it's under their advice that I should get them, this has happened many hundreds of times and simply takes a matter of seconds to accomplish. Additionally when circumstances have dictated I drop off at other PO's never have I been refused nor even suggested to I was not entitled. Now I know this will come as a shock but here it is a day later and guess what? No tracking is apparent and the package is not showing as having been accepted. I guess I know now why my normal postal workers were so adamant about getting the package scanned in and receiving a receipt as I simply have no way of proving now that the package was sent and remain vulnerable to a chargeback. Never in all my years of dealing with the postal service have I been treated so rudely or should I say mistreated and won't soon forget it....... :-(
Let me guess...it was the mid aged lady who's usually at the left end side of the counter, with white hair? She sometimes hums her way up to launching a passive-aggressive attack on her unsuspecting customer. Often innocent questions (needed for information) are seen as reasons to smirk at your dumbness, while practically calling you, well, "dumb."
• Replied to William Haskell
Yup, that would be the one..... Too bad to hear little has apparently changed overall since I followed up my original experience with a few well placed formal complaints to which I received a very nice and quite apologetic letter from a supervisor assuring me no such thing would be happening there again........
• Replied to William Haskell
I've lived in Stanwood for 17 years and I've owned a business right in town for 13. I have had nothing but problems with this Post Office. Doing business thru the mail is very risky in Stanwood because of this Post Office. Inconsistent mail delivery. I still have no idea when the mail will comes and sometimes they don’t even deliver it. Every time I have to go into the actual Post Office, the line of people is long and the help behind the counter is minimal. Usually only one very slow person to service 20 people in line. I’ve witnessed this with my own eyes for years. It doesn’t take much effort to see that this Post Office is very mismanaged and needs better supervision.
Outstanding customer service. These hardworking associates are a reflection of their amazing Post Master. You can tell that she cares deeply for her job and her employees. For that her employees return the favor by working as hard as she does. I have been a customer for over 13 years and not once was there ever a problem. I buy and sell on ebay and I trust Stanwood Post Office to get the packages moving in the right direction and they do it every time. Some of my items are valued over $10,000 and you should see the care they take while processing each package. So I give all the Stanwood associates and their amazing Post Master 5 Star rating! They deserve that and more! Thanks for all you do and have done over the years! Kind Regards Jim
This may make some of you sad, but I must inform you: Dishonorable people follow the mail truck and pick up the packages RIGHT AFTER usps drops them off at the door step! This is true folks, sorry! They caught 2 groups doing it in the seattle area. Also, substitute mail carriers have been caught stealing mail (gift cards, etc). ALSO, people have been caught at the DISTRIBUTION center stealing (yes: USPS). This is rampant folks, all across the country! Get a bolted down mailbox with a strong lock, have your packages held at the post office, get insurance, and send CERTIFIED so they must get a signature. In my opinion, and I love the Post Office, UPS is safer as it is a private company so it can't just plead ignorance when people don't get their packages. God Bless. We have zombies among us (no other way to discribe them), please be aware.
I live on camano island, Stanwood usps is by far the worst possible post office. Waiting for a package forget about it they refuse to deliver any package regardless of its size. I have to pick it up myself every time, why I have a mailbox I don't know. When I go to pick up my packages the lines are horrible because they only ever have one person assisting customers and often time two other employees standing around not even trying to act busy. Its no wonder the usps is loosing millions every year!
Horrible post office! My daughter who lives on camano island and all the packages have to go thru stanwood first . She still has not received her christmas package which was mailed out on dec 6th and arrived on her doorstep on dec 12th ( after we tracked it down). She never got the package even tho it said it was delivered. Can someone give me some answers?? I didnt have it insured. I believe in the usps!!! I am really ticked off. Alot of special momentos in there. We think someone took it and it had to be delivered to the wrong house. There were 2 other packages that said they were delivered the same day and she never got them either
They said my package was delivered to and i never got it. Whats up with there f***ed up tracking system? If it was tracked to my door it would have been there. Try calling and talking to someone about your lost package it took me 1 1/2 hour on hold to talk to someone that just gave me the... well it was delivered.
• Replied to cindy
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