I went out to our apartment's locked boxes to get today's mail and the whole panel was ajar. I swung it open and everybody's mail was exposed! Good thing one of our neighbors came out, and he was able to shut the panel except for the outgoing mail slot, so we put one item somebody had left there into one of the other two outgoing slots that were left properly locked. This guy's consistently late we don't think he is capable of competent work.
Not dependable. Since I am an online seller with a small business, I spend a great deal of money on USPS shipping. Twice since I moved to this location, my packages were not picked up. Yesterday, I put the package out for pickup at 8AM. Found out at 5:14PM the package was not picked up even though the notice was in the mailbox with the flag up at 8AM
1 This causes angry customers and bad feedback. In turn this affects my business. My old carrier in Kingston was fantastic, this one is hit or miss. Can't be trusted to pick up my packages.
I appreciate Josh Ottoway. The old Postmaster was horrible and not helpful at all. Josh is a problem solver (I was irate and not extremely reasonable, and he kept with me) and helped me find a solution to our problem. Thank you, Josh Ottoway.
Your service to a customer is terrible! I ordered an item to be delivered today by Amazon but you're now closed. Your pick up is listed on the door for 10:30 but I wasn't told until after 10:30 it was "available for pickup." This is like complaining to the government--no response is expected. Se la vie!