i just had a horrible experience with the call center who is the only way to get help with mail theft, I was put on hold for 60 min. and got a non english speaking person who was rude and could not understand my phone number and when I asked to talk to a supervisor she disconnected me. How on earth re we suppose to get mail service? I will complain to my congress person,
It's human nature to post complaints. I will post the opposite.
I move here last year and have taken three trips in which I requested that my mail be held. Each time the process went as it should.
I have also received packages that I tracked in a timely manner.
I called the office and was always helped by a friendly woman.
I had a package at USPS for 3 days that didn't get touched I could see this cause I tracked it and it pisses me off they are that slow. I went to the post office to see if I could pick it up and they said its has need given to the carrier and it hasn't I waited 2 more days before I got my package but didn't. I hope that USPS goes out of buisnness they suck at there job and ups and FedEx are the way to go.
Because of technology and wonderful tracking numbers, I can see that my package arrived at the Blaine, WA Post Office yesterday at 11:04 am. I watched our Postal Carrier come and go in my neighborhood yesterday with no package or mail deliveries to our house. Then again today at 1:45 pm we watched our postal carrier drive right past our mailbox and not even deliver any mail or packages to us again. Basically my expedited shipment has been sitting at the Blaine Post Office since yesterday at 11:04am. This is frustrating to me because it keeps happening.
Why can they not put my mail in my post box. My neighbors are getting important mail like my bank letters, car reg, and other docs. And it has happened more than once. Should there not be some instruction for carriers on how to get it in the right plance?
Package was supposed to be delivered on Wednesday. On Saturday it finally showed as "delivered," yet it's nowhere to be found. Called this post office 26 times today (during business hours!) and the phone wasn't answered ONCE. Ridiculous!
After a 50-minute hold on the 1-800 line, a representative said that local USPS offices never have staff on the phones. Do not bother calling those numbers - waste of time. What a nightmare dealing with USPS!!
• Replied to Yuriy Babenko
I've lived at my home for only 5 years. But in those 5 years I'll go without mail service for a few days.... Then all of a sudden the mail box is full of 2-3 bundles of mail. Several times I have had a package "attempted delivery" when I was actually home. No note left saying delievery was attempted. One of thoses times I was outside all day doing yard work when delivery was attempted......... Mine will also honk her horn and not get out. I've tried calling the post office for help with this problem but was faced with someone treating me like it was my fault.
Is the Blaine post office still on Thanksgiving Holiday? I have had mail in the box since Monday, and yesterday they put the flag down, but didn't pick up my outgoing mail, today, the flag stayed up, no body showed up at all, outgoing mail still in the box ??? December 3, 2014.
There have been a few times that I've had a package that states out for delivery, the date it'll be delivered is that very day, but the package never actually comes that day. Why is that? And why isn't there anything notified under the shipment tracking to notify the receiver that the package delivery date has been changed?
I see this is 2 years old, but I can't resist, just in case others come on and read this. I don't work for USPS, but I have worked for mail delivery in other countries. You're getting your mail at different times because your carrier does the route in a different order, or because the route has been redone by USPS. You are NOT entitled to get your mail at a certain time. You get it when it comes. If you are a business and are closing so early, have a slot put through your door. Problem solved.
• Replied to just
My wife & I have only found good people at USPS. I refute gripes of others
I've been trying to call all morning, this is so stupid!!!
• Replied to Freemjl
The lady mail truck driver is too lazy to get out of her vehicle to walk up the stairs to out house when she needs to drop a package. She either leaves it out in the rain by the road or writes 'loose dog' so couldn't deliver. We do not have a dog and neither do any of the neighbors and there are no homes across the road or on one side of us. I have not seen a dog near our house for 10 years and they just pass on by. Worst mail lady ever!