Roanoke Post Office

419 Rutherford Ave NE, Roanoke, VA 24022

Contact Numbers

Phone: 540-985-8802
Fax: 540-985-8722
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours

Lobby Hours
PO Box Access Available

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Last Collection Times

Monday 6:30pm
Tuesday 6:30pm
Wednesday 6:30pm
Thursday 6:30pm
Friday 6:30pm
Saturday 6:30pm
Sunday Closed

Passport Acceptance Hours

Monday 10:00am - 4:00pm
Tuesday 10:00am - 4:00pm
Wednesday 10:00am - 4:00pm
Thursday 10:00am - 4:00pm
Friday 10:00am - 4:00pm
Saturday Closed
Sunday Closed

  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call 540-985-8817.

  • Bulk Mail Acceptance
  • Bulk Mail Account Balance
  • Bulk Mail New Permit
  • Burial Flags
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Packaged Stamps
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Sure Money
  • Lot Parking
  • Street Parking
  • Passport Appointment Hours

Visit our Links Page for links to Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Roanoke Carrier Annex
1515 Courtland Rd NE
0.3 mile away

Downtown Roanoke
101 Church Ave SW
0.5 mile away

South Roanoke
2229 Crystal Spring Ave SW
1.4 miles away

119 S Pollard St
1.4 miles away


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I have had a package lost for two weeks and when I tried to get help from my postoffice in Salem VA they sent out David Ayers to be incredibly rude and to get rid of me. He had no intention in helping me, he only was looking for a reason to get rid of me. I went to another employee to complain about how rude he was and David Ayers called security on me. He claimed I shoved my phone in his face when I showed him I had another postoffice employee on the phone from L.A. who was saying “I needed him”. he used this for a excuse to shut the door in my face and refused to help. If David Ayers in Salem is any representation of the post office I will never see my package again. I have worked with a number of employees and postmaster there and they all were professional. David Ayers has no business working with the public.Incredibly Offended, Deborah Semones


I am very concerned about my recent mail service. I do not normally complain, but I feel that I must send this info. The following has occurred in just the last week from 07/07/17 to today07/12/17. We have gotten our neighbors mail in our mailbox, carrier has not picked up mail even though the red marker flag on box was up, and today was the biggest concern. I had 2 pcs. Of junk mail in my box but a confidential piece of mail from my bank was laying in the road in front of my mailbox!!!!!! This is totally unacceptable!!!!!

thumbsupthumbsdown with clerk. I bought 2 boxes 3 days ago, cmae back to return 2 box just to find out they don't accept return box ( unused, not a mark on it). Not to mention the clerk's attitude when she told me to give the box to someone else " it's jut a box", she said ! On the receipt, it said " all sales are final on stamps and postages". The box is clearly not in those categories.


Is there some reason that Postmen will not pick up mail you need sent out ( except on Saturdays ) from Apartment Complex individual apartment mail compartments when you have the correct postage on them, have them bound together with a rubber band with a note saying " To the Postman-- Could You Please Pick Up These Letters To Be Mailed ? " and when you check your mail the next day or the day after, your mail to be mailed out is still sitting in your mail compartment along with your new mail that you just received. I send a lot of mail to Europe and most of it is business, and when I put my mail to be picked up , bound together with it's sign on, out on a Thursday night or Friday am. because we get our mail in late afternoon , so you'd hope the Postman would pick up your mail to be sent as well as deliver your new mail. Then you go check your mail Friday night or Saturday and find your mail that was to have been picked up still sitting in your mail box and you know that it won't go out until Monday , if then, it truly is irritating. I am Disabled and cannot just jump in my car and go to the post office every time I need a letter mailed out, esp. overseas. If the Postman for 24018 Honeywood Lane, Roanoke doesn't want to have to pick up mail as well as deliver it, then maybe you all should place a Mail Collection Box on the complex. I have been LATE on some of my correspondence overseas and in the US because for some reason, my clearly marked pick up mail , is Not picked up. Postage rates going up when most people use email as much as they can because it's fast and cheap. Geez, I am almost to the point where FedEx would be worth it when I REALLY need to get a letter somewhere for Sure! Yes, I am irritated, just moved down to VA. a few months ago and maybe our Postman doesn't like that I get a ton of mail or that sometimes I cannot pick it up for a couple of days. I was in the hospital for a week.Over right before the Labor Day weekend

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