Portsmouth Post Office

933 Broad St, Portsmouth, VA 23707

Contact Numbers

Phone: 757-397-0841
Fax: 757-397-7162
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours

Lobby Hours
PO Box Access Available

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Last Collection Times

Monday 6:00pm
Tuesday 6:00pm
Wednesday 6:00pm
Thursday 6:00pm
Friday 6:00pm
Saturday 6:00pm
Sunday Closed

Passport Acceptance Hours

Monday 9:00am - 4:00pm
Tuesday 9:00am - 4:00pm
Wednesday 9:00am - 4:00pm
Thursday 9:00am - 4:00pm
Friday 9:00am - 4:00pm
Saturday Closed
Sunday Closed

  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

  • Bulk Mail Acceptance
  • Bulk Mail Account Balance
  • Bulk Mail New Permit
  • Burial Flags
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Sure Money
  • Street Parking

Visit our Links Page for links to Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Navy Yard
1 Norfolk Naval Shipyard
1.5 miles away

431 Crawford St Fl 1
1.5 miles away

201 Chowan Dr
1.6 miles away

126 Atlantic St
1.8 miles away


*Comments below are not read by postal employees. Please do not post personal information.

*By clicking Submit, you agree to our Privacy Policy & Terms of Use.


I have been calling broad street post all week long and no one has picked up the phone. I want to know why the carrier in my community london oaks doesnt put the redplum and family dollar coupon savings book n all boxes i havent received one in 2 months now .I am single parent and i use my coupons to feed my family and would like them to be put n my mailbox hell put some extras n there to...


I Agree with Dolores and " Angry customer" for the past couple hours I have been trying to call not only this post office on broad street but ANY post office in Portsmouth and cant get through to anyone. WTF?!?! Customer service obviously means absolutely nothing to these incompetent workers and it shows that they just simply DONT CARE! This is not the only time I have had trouble getting in contact with them by phone. I hope that some how someone of importance reads this and does something about it. Because even going there in person seems to change nothing..
Very un professional
Very SAD
Concerned Customer..


I can atest to that, I called at 3:30 pm and was put on hold. By 415 pm, I had driven to the location and stood in line to speak to a manager. I showed her my phone now at 45 minutes and she did not care AT ALL! I agree it is completely unacceptable to have to tolerate that sort of blatant disregard for my time. I will be pursuing this complaint at a higher level. My tax money is worth more than that.


It is extremely difficult ,next to impossible, to reach a human being at your Broad Street Portsmouth location. This is the main location. It took me four days to even get a phone call through.I ended up making an appointment in Chesapeake. It is unacceptable that I live and pay taxes in Portsmouth and have to travel to Chesapeake for service. I needed to make a passport apt. Why don't you hire someone ? Even part time help is better than no help/service. By the way, don't blame the lack of service on it being November. I started this maddness back in October! Finally, when I called your 800 number, I stayed on hold for 15 minutes before I hung up.

*postallocations.com is not a part of, or affiliated with, the official United States Postal Service (USPS).