Schertz Post Office

1081 Elbel Rd, Schertz, TX 78154

Contact Numbers

Phone: 210-566-7184
Fax: 210-945-4291
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours







Lobby Hours
PO Box Access Available

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Last Collection Times

Monday 4:30pm
Tuesday 4:30pm
Wednesday 4:30pm
Thursday 4:30pm
Friday 4:30pm
Saturday 3:30pm
Sunday Closed

*This facility does not process US Passports applications or renewals. Check nearby locations below.

  • Bulk Mail Acceptance
  • Bulk Mail Account Balance
  • Bulk Mail New Permit
  • Burial Flags
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Sure Money
  • Street Parking

Visit our Links Page for links to Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Cibolo
725 Fm 1103
1.1 miles away

Universal City
830 North Blvd
1.3 miles away

Randolph AFB
355 B St W Ste 3
1.4 miles away

Converse
9155 Schaefer Rd
2.8 miles away

Reviews

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Why does nobody ever answer the phone at the El Bel location...??? They must've turned the 'ringer' off...!!! Have called almost everyday for over a week --- and the phone tree says "I will switch you to the operator" --- but then it rings for a few minutes and eventually hangs up...!!! BECAUSE NOBODY EVER ANSWERS IT...!!!
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Monique desperately needs to undergo training on how to deal with customers. I'm absolutely shocked she's still employed. What's disappointing is knowing I'm paying her salary, and paying for her nice retirement package. She's probably named Employee of the Month at this place.
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Very unprofessional post office, if you have any questions or complaints nobody is able to help you or even tries to help you. I went there on Friday because a package I mailed to New York, NY was delivered somewhere in Houston, TX. I was told after about 30 min waiting around that somebody would call me in the next 24 hours, which obviously didn't happen. I'm trying to call the post office now for about 1 hour and nobody answers a phone. I guess I will have to go there again this afternoon. I'm a very unhappy customer#
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Great cunstomer service today. Monique, especially, was kind and patient in helping me today.
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These employees (women mostly) are horrible and there are tons of reviews that say the same. They need to be fired! Told Universal City USPS and they said they hear it all the time and people drive all the way to them just to avoid Schertz location.
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Schertz TX 78154 Today I had the most horrible experience with post office clerk Monique. I hope she will change her profession. She should not work with people. She was very rude and made me even "shake". I WILL NEVER COME BACK THERE, I will find another post office with nice people there.
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I will never come back to the Schertz post office again(78154). Post office clerk - Monique, was so rude and unprofessional! She ruined my day ..
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4/3/2017 - Notified management of increased delivery of the wrong mail in my mailbox over the past 90 days, including delivery of my mail to other residents. A bit troubling in that some mail are sensitive including other residents home delivery of their medications and other mail.
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