Good afternoon, it is now 5:08pm my mail carrier came about 20 minutes ago well the woman who took the new young man place for today so she said rushing when I asked. My grandson, son-in-law and I heard a loud noise at the door and we jump the front door was open. She through a package I have been waiting for on the cement floor outside of the front door and broke the package. I demand a replacement by the time I went outside to holler at her she was all the way down the street I waited and she didn't come yet then when i came back to the door i seen her leave in the mail truck and I couldn't get to her in time I tried calling 3 times at the post office in the mean time and no one answered at the office I couldn't leave a message because they said it's full I would appreciate somebody contacting me my number is 409 549 9992. Thanking you in advance Lilly F. Belton
Apparently ya'll are having trouble with your phones today 01/27/17. Over the past 2 months or so, I have called several times and also spoke to the lady that delivers to WILLOWLAKE APARTMENT HOMES. The last time I called I spoke with Ms Weber, Monday 23rd, I think. We moved from Apt. 417 to Apt.2020 in October 2016. THANKFULLY, no one has moved into #417 or I would not be able to get my mail..... important mail, like medication, my new 2017 Medicare card, Railroad retirement board information that was time sensitive and I had like 15 days to respond, or I could take a chance of loosing my benefits. Well I got it 1 month later. I just responded this week, so hopefully I will receive February's payment!!!!!!!!! I have changed all of the addresses that I can think of. This is unacceptable! I demand to speak to a manager! If I do not hear anything from you, I will take matters in my own hands.
This is more a complaint than a review. My post office in Port Arthur TX ..phone 409-983-3423
has given us horrible service the last two weeks. Late deliveries (sometimes after 7pm) and yesterday no delivery at all. None in my entire complex of 15 units. Tried calling the above phone number this morning and still trying ...it's "busy". which I suspect they have taken it off the hook. Adding to this earlier in the week our mail was delivered by the Port Arthur PO Post Master himself in his personal vehicle wearing a shirt and tie...I really would appreciate this situation being looked into and a return email to such finding. Very Frustrated in Port Arthur Texas.