I have complained about my mail person for 17 years. Today She shoved a 634 page book in to my very small community mailbox, ripping the paper envelope and the book cover. I tried to complain to my local Post Office on Davis in North Richland Hills but nothing ever happens and nothing ever gets better.
Last week, I arrived at the post office around 1030 am. I never received my package even though the tracking said delivered. An African American woman behind the counter helped me. She was very nice and took the extra time to help me, even though there was a line. She even called the carrier. With her help, we were able to discover my package had been delivered to the street adjacent to my address. With her help, I was able to receive my package. I have been to the post office many times, and without a doubt she is the most pleasant and helpful person I've ever had at the post office. I am a police officer, was on-duty in full uniform, so I believe she might remember me. I came to the post office today, but could not locate her. Can you locate her and let me know her name. I have something I’d like to give her. Best regards,
Are post man sucks they leave every ones box open all the time,and we only get mail every once and awile and then its 2 or 3 day worth of mail,to day we left after 5 and no mail till we got home,why so late?
I live in an apartment and when they put boxes in my mail cubbie they don't account for the door that shuts over all of the cubbies. So when I open my individual mailbox door I can't even get the box out because the opening is smaller then when they put the box in. It's so frustrating!
My complaint is that we get our neighbors mail and they get ours on the average of hmmm let me think, every day of the week. Is it the sorters or the carriers??? Sloppy job performance on both parts. The rep on the phone ( IF you are fortunate enough to get a rep to answer the phone) is of ZERO help. This rant just started but I am done for now. Come on NRH you can do better.
My wife spent most of the day on June 5, 2015, dealing with the post office about our missing packages. The supervisor, Susan, was able to locate where the packages had been delivered. She sent another employee to retrieve the packages and then had them delivered to us. I appreciate her assistance and hope that the carrier can deliver future packages to the correct address.
The tracking system said my two packages were delivered to my address on June 4, 2015; they were not. This is the second time in the past two months that I have not received my packages. The first time, my package was delivered to a house approximately one-half mile away. Luckily, the resident at the other house brought me my package. Who knows were my current packages may be. I cannot reach the post office by telephone.
Havent received mail in 2 days, and cannot get anyone to answer the phone or call me or email me back. What a sorry customer service! I was on hold over 40 minutes, no local post offices will answer the phones, and no mail!
Joseph, I filed a complaint with customer service. They said they would get in contact with me on Monday.I think the delivery driver just wants to drive around and not deliver or pick up mail. If the driver refuses to work, then he should be fired!
• Replied to Joseph Aiello
I haven't received any mail in 4 days. I was on hold about 30 minutes, but they finally answered the call. (1-800 number)
• Replied to Joseph Aiello
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