Katy Post Office

Offices closed November 11th in observance of Veteran's Day

20180 Park Row Dr, Katy, TX 77449

Contact Numbers

Phone: 281-829-5062
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours

Lobby Hours
PO Box Access Available

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Last Collection Times

Monday 5:15pm
Tuesday 5:15pm
Wednesday 5:15pm
Thursday 5:15pm
Friday 5:15am
Saturday 3:15pm
Sunday Closed

Passport Appointment Hours*

Monday 9:00am - 12:00pm, 1:00pm - 3:00pm
Tuesday 9:00am - 12:00pm, 1:00pm - 3:00pm
Wednesday 9:00am - 12:00pm, 1:00pm - 3:00pm
Thursday 9:00am - 12:00pm, 1:00pm - 3:00pm
Friday 9:00am - 12:00pm, 1:00pm - 3:00pm
Saturday 9:00am - 11:30am
Sunday Closed

  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call 713-226-3555 or schedule online.

Bulk Mail Acceptance Hours

Monday 9:00am - 12:30pm, 1:30pm - 3:30pm
Tuesday 9:00am - 12:30pm, 1:30pm - 3:30pm
Wednesday 9:00am - 12:30pm, 1:30pm - 3:30pm
Thursday 9:00am - 12:30pm, 1:30pm - 3:30pm
Friday 9:00am - 12:30pm, 1:30pm - 3:30pm
Saturday Closed
Sunday Closed

  • Bulk Mail Acceptance
  • Bulk Mail Account Balance
  • Bulk Mail New Permit
  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Packaged Stamps
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Sure Money
  • Lot Parking
  • Passport Appointment Hours

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

211 Baker Rd
1.1 miles away

Addicks Barker
16830 Barker Springs Rd Ste 401
2.1 miles away

315 Addicks Howell Rd
3.5 miles away

Katy Annex
1331 Pin Oak Rd
3.7 miles away


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Worst post office!!! Two packages this week are not delivered. Been on the phone for 30 min, haven't even gotten to tell them my problem. Tanya put me on hold and has never come back. I've used two different phones to contact them. now she just answers and puts me on hold, no answering! Absolute worst. Who do you call to complain about the post office?


I just made a complaint to USPS about this post office. Don't know if it'll do any good, they obviously don't read the reviews for this post office. I encourage all to do the same or nothing will change. If you go in the building, go to the left counter, they're good, they help. It's the blue door counter that's no good. Calling is useless. My opinion. It's hard to make a complaint about this P.O. on the website, keep looking. I went to a google search, how to complain about the p.o. I hope it goes somewhere other then the P.M., I've been told by carriers that she's pretty bad herself. Don't know if Tanya is a clerk or P.M. but, she is rude,unprofessional and no help.
• Replied to Donn Marie Strabala


File a Personnel complaint.
• Replied to Donn Marie Strabala


The worst post office I have ever been to. Employee's are the rudest, unprofessional, refused to take my package. I left and went to another post office. Everyone that works inside this office should be FIRED and REPLACED with people who want to be there. If you have to deal with people they should at least act like they know their job and want to be there. These people are only there for a paycheck. Customer service is NOT on their to do list. I work next to this office, and I won't go to this location ever again. It doesn't matter what time of day you go, you are treated horribly.


I have had nothing but bad experiences at this post office. Everything complained about here in these comments I've experienced and more. The most recent problem is mail forwarding. I moved about 7 miles away and only one zip code number difference. Completed all forms. Received my address change verification package. Received one piece of mail with the yellow tag. I lived at my prior address for over five years and received mail 9 days out of 10. In over a month, I have only received the one forwarded piece of mail. Neither Katy location has any idea where my mail is.
• Replied to Lisa Dominguez


This post office is ridiculous mail and packages doesn't come and when you call they either don't answer or when they do they are very unprofessional when you ask questions about your things.


My package has been sitting at this post office since the 6th of January and its now the 10th. I have called and called and nobody answers the phone. All I wanted to ask was if it would be easier for me to just ick up my package. The service is ridiculous and we are far past the 5-7 day delivery guarantee as I ordered in December.


I mailed two letters (one a bill) on June 28 at my mailbox in Ventana Lakes. One was to here in Houston and one was to a relative in Killeen, Texas. Neither of those has been received as of today 7/8/17. I need to know what has happened to them. Both contained checks.


Sucks big time. My package is tracked to here but has never made the six hour drive away. I was expecting 3-7 and I'm still waiting.


This is a game, I've been calling this number of post office for passport application for three days and f***ed phone is disconnected, please be more responsible, we are taxpayers and your wages come from us.why the f*** have the following message, IF YOU DO NOT ANSWER THE F... PHONE
This Post Office requires you to make an appointment to apply for or renew US Passports.
*Please call to verify all information..


I have had the same problem with this Post Office not answering the phone.


Today February 17, 2015 @ approximately 4:05 PM, I called this USPS location three times and it rang numerous times. I was disconnected each time. What's going on here? I think it is very unacceptable for a place of business not answering the phone.

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