I had the worst experience at the Hutto Texas PO. I purchased two delivery confirmation labels one for a priority envelope within the other envelope to be returned to me. The first label was given to me and when I told her I needed another she took it away and threw the first one away. I told her no I want that small strip of a label to put on my phone so I don’t forget. She said no. I asked for a supervisor. The PostMaster came out and I told her I want the little strip that she threw away. She replied “It doesn’t matter what you want the number is on your receipt”. Are you kidding me!!!!Itdoesnt matter what I want?????? IM THE CUSTOMER!!!! She couldn’t give me the little strip???? I’m not at all happy with this postmaster!!!
I am tired of getting other people's mail in my box, and not getting my mail in my box. I have had several times of having to pay late fees, because I did not get a bill. When I get someone else's mail, I put it into the outgoing mail slot, so that it will (hopefully) find it's way to the right person. Wish everyone else would do that too. I now have to make a list of when all of my bills are due, and check it every week, to ensure that I don't miss a payment for something.
This is a great post office if you just need to mail a letter, but if you need to mail a package or even just buy stamps after hours - this post office does not have a scale or self service stamp machine. My personal opinion is...if you're gonna be a post office then offer the services that a post office should! It's ridiculous that people have to drive to another city (Pflugerville or Round Rock) to mail a package or buy stamps after the lobby closes.