Postal Locations

I’ve been trying to get ahold of someone anyone about a missing package because I got someone else’s package. They had gotten a key we assumed was mine since I had his and the key didn’t open any of them. I just want my package please someone contact me!!

I ordered a subscription to an expensive art magazine May, 2023. I never got the first issue. Company sent a replacement priority mail. I did get that. My second magazine was lost but I received the cover paper for it. Contacted Post office. No help. Company sent out another replacement priority mail. I got a notice it was delivered. Went down to my box which is locked, no package. I checked, several times that day. Filed a report. No help! I am beyond frustrated! Now I have to call the company for the third time! They are going to love this!

Terrible. I had a package that said it was delivered by the US POSTAL SERVICE in conroe 77301 on w. dallas. the package has not been delivered. And now it said that the package was picked up by me at the post office. I did not pick up my package and I am not getting any answers from the Post Office or Amazon. I am beyond MAD.

ordered a 6' table from Amazon. USPS said. can't deliver. mailbox is full. How does a 6' table even fit in a mailbox. I reschedule the delivery. Nothing. I order a DJ controller from Amazon. USPS says left in mailbox (it won't even fit in the mailbox). Nothing. no delivery. I have heard from others that think Conroe USPS steals stuff.

OptumRx called me this morning to verify that I had received my medication. I had not. I talked to them and they show that the package was delivered at 8:58 pm Saturday. My husband went down and checked the mailbox. Nothing. No key to open the package door, We are in a retirement community and have a communal mailbox, but our regular mail delivery is abysmal.

i scheduled and paid $25.00 for 2 packages to b e picked up at 10.00 a.m. today, friday, 5/20/22 it is 1:52pm and the packages are still not picked up. I cannot get thru the conroe, tx post office number, it just disconnects after ringing. i need these boxes picked up. they are packed according to QVC instructions. there are shipping tags on each box. i am handicapped and cannot get these packages to the post office. I was relying on you guys to pick up. please call [number removed]

Tracking said my package was delivered. My package was not delivered. After reading these reviews I am not surprised. Hopefully Amazon will issue a refund. If not, there's $50 wasted. Thanks for nothing USPS.

We on Orchid Grove Place, 77385, have a broken PO Box that our carrier cannot open to deliver our mail. I am sure it has been reported but no mail in 3 weeks to half our street. I come to this Conroe location to pick up my mail and every postal worker has been polite and kind. It is the 30+ minute wait in line to pick it up is a bummer. Whoever is in charge of PO Box repair, please step up to the plate and take care of this

Small business nightmare. Never the same driver, never the same time, drivers won’t pick up packages. Scream at customers. Packages left on the street. Packages delivered to wrong address. Dispatch totally unwilling to address the problem. These people at this branch are the reason people hate the USPS. The worst!

Our mail box has been broken for a week or more. When will it be repaired? We are not getting our mail. I have been trying to call and no one answers the phone, then it goes to a busy signal. I'm not sure of the legal implications for the post office not delivering the mail but I know there is a law the mail has to be delivered in 2-3 days. If the mail boxes cannot be fixed a post office employee should deliver mail to our doors of residences affected by the broken mail boxes.

This post office is an absolute JOKE I swear they lose more packages than they deliver it’s constantly something with these idiots and every time we call they are extremely rude!

Called 936-441-6055 absolutely horrible, unpleasant and unprofessional.. hangs up in your face without asking how can she help or anything... went in person and it was worse, a bunch of meaningless cackling at the top of their lungs, nothing postal related... trash...

General mail offers a place to send mail but one of the issues is a street address. I noticed the PUA has an address with both a po box and street address 1701 N. Congress Avenue PO Box 13326 Austin, TX 78711-3326

My mailbox key has not worked since last Thursday, March 1. I called post office Saturday March 13. Post office said they would have someone come out to check...have not heard from anyone. In the meantime I'm missing important mail. I need this taken care of ASAP.

Was getting our mail and now mail has not been delivered in a while. I tried post office and no dang answer. So now am waiting for a call back from national office.

where is my package? Dec 28, 2020 3:58pm RETURN TO SENDER CONROE, TX 77301 Dec 28, 2020 9:10am RESCHEDULED TO NEXT DELIVERY DAY CONROE, TX 77301 Dec 28, 2020 6:10am OUT FOR DELIVERY CONROE, TX 77301 should have been delivered, I was home all day and saw the mailman riding around and he did not stop at my place. Tracking number9449008205496001335062

9505506611860340135448 tracking # It says it was delivered and its not here. Second time in a few months.

Most everyday someone in our neighborhood (The Meadows of Imperial Oaks) will post that they are looking for their packages because our carrier delivered it to the wrong address. This has been the history for almost a year. They delivered my package to someone other than me this week, lost $60. I received my neighbor’s medicine in my mailbox. These mix ups are a daily occurrence!! Our carrier should be FIRED and USPS needs to hire people that care about performing a good job! Frustrated with the incompetence. Answer your phone Conroe Post Office!!!! Help!!

Hello! I have no complaints! I wanted to apologize to the mail carrier on Aug 19th 2020, for having my dog bark and scare them away while they were delivering a package and to assure them that this was a fluke. 99 percent of the time our door is closed but I was about to go out to water our plants. I wanted to also say I really appreciate your service and all the hard work you guys are doing through the pandemic.

Mail is not sorted accordingly at the Downtown Conroe Location. I have put several pieces of mail in the P.O. Box error slot with markings that the recipient does not have my P.O. Box that I have had for over 4 years..... They even have a tag on the business side of my P.O. Box that states that persons' mail does not go in my box and I still get this persons' mail every time I check my Box.

Hi, I had to contact the office at 809 W Dallas St, Conroe, TX 77301, a couple of time to get help regarding a package delivery. it's almost impossible to get them to answer!! This time, I've been calling repeatedly through the work day and no one would pick up! So frustrated with that USPS location!! When i call the Woodlands office they always pick up and help.

My Mail Has Not Been Picked Up In Two Days - It Is Delivered - But The Carrier Does Not Pick Up My Mail - The Flag Is Raised -

The postal carrier out here in Cut and Shoot is terrible!! I'm waiting on a package supposed to be delivered Saturday the 18th, tracking info says front door was not accessible. BS i was home all day waiting on this. Not only is he lazy and refuses to get out of the car for a package we have had several letters and even pictures damaged due to him crumpling them up and just shoving them in the box. My grandparents had a check they were waiting on get wet due to him not shutting the lid on the box. Just all out terrible!! get a new job if you hate this one that much!!

Conroe Post Office mailman is horrible out here delivering your package April 16th 2020 they delivered my package to another apartment my Apartment number is on my package very unprofessional

Horrible, horrible, horrible! Missing another package. If it’s not regular mail it’s packages that are delivered to the wrong address or don’t show up at all. Not sure what’s going on with this post office or this is the service at most post office. Absolutely no satisfaction, either. They just don’t care.

Horrible horrible customer service This post office is absolutely horrible I want to move so I will never have to endure The mail that I have to track Down all the time. Supervisor horrible. I’m missing a package again that they have lost. Say they put in my mail box???? Not in My mailbox who’s. I’m tired of running thru n asking neighbors if they have my mail. HELP!!!!! Tracking number 3532004352940.

Absolutely HORRID Post Office. I paid $107 for a package to be delivered by noon. Nothing, no package. No one will even answer the phone. What a joke of a PO.

I need to set up a pickup, I was told call this number 936-441-6055. It was answered by a lady laughing and cutting up and hung up on each time. Don't believe me call it yourself.

Moved to Conroe 77304 in Sept 2019. Since then every card sent to children and grandchildren for Halloween, Christmas and Valentines with cash or gift cards has not arrived. Someone in postal service is checking and stealing. Never happened in Houston living in 77068.

I’ve called several times and it hangs up when transferred to the operator. Why is there not someone answering the phones??? Plus my package was passed off 4 days ago by UPS and it has yet to be delivered to me!!!

The lady in the lobby. that is selling stamps and directing customers, is WONDERFUL! She is very helpful and cheerful! Great job getting your customers in and out so quickly and with such joy! Kudos to the post office and the employees!

On December 16,2019 around 6:15 I received a text from the USPS said that my mail delivered in /at the mailbox and unfortunately I didn’t see anything.

if this is our post office, since we are new here, please follow up on a package, supposed to be delivered yesterday, and I was home, husband was home, from Humana - which was medicines.....we DID NOT receive this package as stated and texted.........it says it was delivered to 77385, but we did not receive it. 92055931508577256377208000 Again, We DID NOT Receive this.......386-438-3861 27225 Lana Lane Conroe, TX 77385

The outgoing mail at our business is not making it to the recipient. We have incurred late charges due to late payment or mail not arriving at the destination. We have had to pay bank charges for "stop check" fees because our vendors never receive our payments. This has happened numerous times over the past two months.

We have lived here for 17 years and have had mostly good service from our mail deliverer. Today our mail was crammed in our slot and an important certification certificate that was for my daughter was also crammed and bent and ruined. The envelope said clearly "Do Not Bend", but yet it was crammed into the space. We will now have to wait for another one to be sent. Very unhappy with whoever delivered to Crighton Ridge today!!

Conroe PO-Terrible service. Sub carrier/driver refused to deliver a pkg to our receiving, instead she insisted on leaving it at the customer counter (no one there is authorized to sign for packages). Her name is Yolanda. When I asked why, she responded with "your normal carrier/driver might deliver there but I am "special" and I don't have to. Lazy, inadequate, should not be delivering for any delivery company. Conroe PO please feel free to contact me, I would really like to talk to someone. We really do not want this driver in our store again. Put her laziness elsewhere.

Can you please send us a copy of your W-9 and your banking information on your bank letterhead? We are updating our vendor files for active accounts and preparing for audit and system upgrades. Thank you! - National Oilwell Varco

This past Saturday, 9 June 2019, the postal worker drove into the end of my driveway and literally threw my brand saw out of the truck and just drove away. This is the second time this has happened. The first time he / she threw my package in the middle of my driveway in the rain when I have a carport two steps away and my front porch is 10 steps away . I was on my way outside to get it from them but they were already driving away Both times it was on the weekend. This person needs to be fired . This is unacceptable.

I am so tired of our delivery person!! In the last three days three packages have been delivered to the end of our driveway. Where anyone driving by can stop and steal them. We put in a brand new driveway so this would stop happening but still the postal delivery person will not drive up our driveway and deliver to our door. I tried to call the post office SIX TIMES in the last three days but nobody will pick up the phone!!!!! Why is Amazon using you as a carrier if you can't deliver the packages to the customers front door. You are making it easier for the criminals to steal the packages that we worked hard to earn the little things we get ourselves. This is not rocket science STOP LEAVING OUR PACKAGE NEAR THE END OF OUR DRIVEWAY! PLEASE!!!!

This has got to be the worst post office ever. These people NEVER answer the phone! They cant deliver mail to the correct address more than a month at a time. Worst experience anyplace I have ever lived!

Re: Champion Forest Subdivision. I have asked our mailperson and also left a note on the front of my mail box. I need for them to close my mail box after delivering my mail. Twice my mail has been soaking wet. Today, I came home to an open mail box again. This just invites trouble. The box clamps shut, so I don't know what the problem is. Can't they read the message? Why can't this be resolved? I am tried of my mail getting soaking wet in my mail box when this problem could be avoided..

We need to rethink our mail service in River Plantation,Conroe Tx For the last 8 or 9 months are service is not up to the standards we were use to. I live on a circle of 4 houses. EVERY one or more days our homes receive the wrong mail. The other day the only mail I had was 2 magazines.One had my address and the other one had the address of house down the street. Our last mail delivery person I believe was Judy...she was great. Perhaps you are overloading our mail carriers and they have to rush.. I have heard it is the same throughout River Plantation.

I am very displeased at the way my mail was delivered. July 27th when my mail was delivered, my husband found it on the pavement in front of our garage. I was annoyed about the possibility of damage to my packages but when I found my bills and bank statements mixed in I was very displeased. That was personal information that should have been put in our mailbox that has a lock and is located infont of my house clearly marked. This is totally unexccepitabe! I am filing a complaint with the local post office today!!

Ok where to start, this is the 21 st century, and this is the US postal system, it is a complete and udder joke! I had a delivery to my home it came and i wasnt there to sign for it. Ok no biggie I will reschedule and take of work the next day, wait it is a biggie, cause they dont redeliver, so I reschedile for next day and take off again, yep u guesed it, no show again. So for third time I reschedual delivery, and again no show. Now the problem is I got emailed reschedule confirmations, so I call, try using tracking number, oh that dosent work ether, so I wait to talk to a person, wait time 50 mintes, well i waited 1hr and 30 minutes, finally hung up. So tomorrow ill go to post office, all I can say is these incompetent excuses for employees better have my package, or Im lawering up sueing for the priorty shipping charges, and the three daus I took off, I firmly believe you coyld get better service from any other countries postal service on this planet compared to the pathetic USPS!

The Post Office telephone message states: Your Opinion Matter, please let us know how we can improve. 1.) The amount of time waiting to speak to someone is un-acceptable. Earlier I called and was on hold for 1hr, 10 minutes. Now I’ve been waiting 40 minutes on hold, still no answer. 2.) Your Tracking System is Incomplete and useless. 3.) I never get items on time when promised. Delivery was promised: Saturday, June 9 by 8pm and here it is June 12th with all the Postal employees gone home, I still haven't gotten it. So Bad, I can't wait for a BETTER way.

Number is no longer in service

Poor delivery service from postal personal. Mail is going to neighbors house and she sends it back with return to sender on it. I am not sure where it is just not delivered. Please review the mail personal which has both ear phones on for the address of 1412 N. San Jacinto St, Conroe, Tx 77301 .

I have not received mail at sisters house on woody creek dr no 11 kay Matthews house my sisters for 3 months 9364469732

I have been having problems with my mail being picked up AND delivered for about a year now. I put my flag up only to find the flag down, mailed delivered but out going mail still in the box up to 3 days later. Has there been a new Postmaster in the last year or do they just hire anyone to deliver the mail these days? Someone is dropping their responsibilities somewhere. I don't know who to blame but if I can't depend on my mail carrier to pick up or deliver my mail, just let me know so I can make other arrangements. I take care of my business. I expect others to take care of theirs. If those who get paid to do a certain task can't, let them go and find someone who can. I do understand it takes time to learn new routes and such but it's been a year. The help is only as good as the leader.

We have gone up to 5 days at times with no mail delivered and when we do get mail, the majority of it isn't ours. We are concerned that our mail is being delivered to the wrong people. We used to have an excellent mail carrier and for the past month or so it has been very off.

Track ID 9374889671090280600838. received an email said attempted delivery. NO SIGNATURE REIQUIRED,NO SLIP LEFT, NOTHING LEFT IN LARGE MAIL BOX WITH KEY, I WAS HOME AT THAT TIME!! CANNOT REACH THE LOCAL POST OFFICE BECAUSE THEY ARE NOT PICKING UP THE PHONE! Getting lots of mail that isn't mine. PLEASE REDELIVER AND LEAVE THE PACKAGE AT THE FRONT DOOR> THERE IS A NOTE TAPED TO THE DOOR WITH MY SIGNATURE AND ON IN THE MAIL BOX. I am new to TEXAS AND HAVE NO IDEA WHERE THE POST OFFICE IS!!

I would like to reinstate my mail delivery SONYA COWAN 16180 SUN VIEW LANE CONROE, TX 7

Mailbox outside is overflowing. Each postal patron drives up, inserts mail, it falls on the ground, they drive forward a little, pick up the mail from the ground, stuff it in mailbox and drive off. The next customer does the same thing. This happened 6 times in a row while I watched.

Someone stole my pole and my mailbox at 13211 Highway 105 E. I know I will buy another box, but I think I have to wait for you to replace the metal pole since its on a highway? Please advise. Thank you Terry Foyt

YOU PEOPLE ARE THE WORSE AT ANSWERING YOUR PHONES!!!

I have been in attempts to contact SOMEONE at this post office for hours. I have tried to call numerous times and cannot get anyone to answer a phone. Looking here it seems like a common theme. I have been waiting on a package for 2 weeks now and it was out for delivery yesterday and then somehow did not get delivered and they are sending it back to the sender. I have been calling and calling trying to intercept this package before it gets shipped back across the country and I am waiting another month to get it. They are awful at answering the phone! I will post an update after I got up there in a little while and get ahold of them in person.. Or when i get out of jail from calling them out on this stupid crap.

I have a package at this PO I sent from another city in Texas that has been there for 10 days now (Since June 30). It was mailed on June 29. Today is July 10 and still no delivery. What is going on here? They do not answer the phone and I cannot get anyone at USPS to give me answers. Is this really a business?

I agree with other people. You never, ever answer the phone!! And once again. My package is out for delivery but not delivered. I had 2 Out for delivery , 1 was delivered. The other, I am STILL WAITING! Once again. This seems to happen once every 2 months!

How come you never answer the phone? Your service is beyond horrible. Were you trained by Comcast?

I have been trying to receive a package since 5/25/17. It has gone back and forth from College Station to Conroe. Just like the other comments below no one answers either # that I have for this location. I have been very disappointed with USPS and I will never order anything shipped via USPS nor will I ship anything this way either. If I could receive my regular mail through another source, I would. The item I ordered was for my daughter's soccer coach as an end of the season gift from the team. The game was 2 weeks ago and now I am still trying to at least her the gift even though the special moment for the little team and their coach is ruined. This was my daughter's first time to play on an organized team and this part of the memory is ruined. Now if I ever receive it, it will not only be late but I will have to pay additional charges to get it to her.

This is ridiculous. The post office will not answer calls. What's the point of having a phone at a business and no one answerers. Just plain CRAZY!!!!!!!

I have made two attempts to call on Saturday June 3, 2017 and 5 attempts to contact the Conroe, TX US Postal Office and no one is answering. I am trying to set up an appointment for passport which require us to set up an appt. by phone, but how can we do that if no one answers the phone.

Call and call and can't got the phone answered. I did change of address 2 weeks prior to moving. I have lived here a month with 2 pieces of mail! Driver's License is missing! Why?

I have been trying to call for a few days to check k about my missing stuff out of my package and not get any answers it's been almost 2 weeks now.

We get a lot of other peoples mail, so I'm sure some of ours doesn't make it to us, that's why I am complaining. We haven't been getting our bank statements and on occasion other mail such as credit card statements etc.....I'm aware sorting is done by a machine, however I don't know if it's double checked by the carrier before it leaves the post office or before it's put in the appropriate box. At least one of our bank statements was returned to the bank, so I now have to fill out a form for an address change even though we didn't move before they will start sending out our statements again. I don't know if there has been a change in carriers or if the machines need to be replaced or re calibrated or whatever gets done to them when there is so much mail going to the wrong addresses. Could we please get some help on this. Thanks, Wanda

I hate to think people are trying to reach you by phone. I've tried and redialed for over 1/2 an hour and no one answered or took a message. ***I am reporting that a key is stuck in the parcel lock of the community mailbox located on Silveridge, Conroe, TX 77304. I cannot get my urgent package out.

Put in a change of address...not getting any mail at the new house. Tried calling the number to verify the change of address and no one answered. It was at 1:15 PM on a Monday. Not sure how to get a hold of anyone.

I have to make a correction. The postal carrier came back with an item and picked up what needed to be mailed.