Crossville Post Office

240 Old Jamestown Hwy, Crossville, TN 38555

Contact Numbers

Phone: 931-456-9610
Fax: 931-456-3658
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours







Lobby Hours
PO Box Access Available

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Last Collection Times

Monday 4:45pm
Tuesday 4:45pm
Wednesday 4:45pm
Thursday 4:45pm
Friday 4:45pm
Saturday 4:45pm
Sunday Closed

Bulk Mail Acceptance Hours

Monday 9:00am - 4:00pm
Tuesday 9:00am - 4:00pm
Wednesday 9:00am - 4:00pm
Thursday 9:00am - 4:00pm
Friday 9:00am - 4:00pm
Saturday Closed
Sunday Closed

*This facility does not process US Passports applications or renewals. Check nearby locations below.

  • Bulk Mail Acceptance
  • Bulk Mail Account Balance
  • Bulk Mail New Permit
  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Lot Parking

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Pleasant Hill
626 E Main St
6.5 miles away

Crab Orchard
154 Main St
6.7 miles away

Clarkrange
1105 Clarkrange Monterey Hwy
8.8 miles away

Grandview
7103 Wassom Memorial Hwy
10.7 miles away

Reviews

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Mathew at Crossville Post office.... good guy. Nice person 🙂
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No mail and no pick up of mail today. It is 6:00 P.M., and I just went outside to get the mail that should have been picked up today. Did not want to leave it in my mail box tonight. Tomorrow is another day, I think, for mail service.
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I appreciate all the hard working postal workers at the Crossville, TN branch. I know their work is not always an easy one. However, please remind any route postal carriers if they are smokers NOT to deposit their cigarette butts at our mailbox. It is not their personal trash can. Thank you.
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I live in Calif now will be moving To Crossville Tennessee in June 2022 How can I receive my mail from the Tennessee address to my home in Calif now until I move. I have tried calling post office. and truer to do a address change with no success.
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I live alone,, in a wheelchair,,, I can not leave the house,,, do not even go out side... got permission from Doctor and Crossville Post Office to have mail put in a mail box on my inside breezeway door... put up just so that,,, all do is open my door,, to get my mail,,, but again today the sub-mailman left the mail on a table in the breezeway,,, where I can not reach.... Then he also did NOT take my mail I was sending out... This is the only way I can pay my bills and order my medical supplies... I tryed to call your office in Crossville TN to get help with this matter ,,, no one answers the phone,,, Terri M at 25 Lantana Firetower RD,, Crossville TN,,,, 931 788 2195
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Just because my Amazon package doesn’t fit in my mailbox means they can’t bring it to my door and now I have to find a way to pick it up??? That’s why I order online because I dont drive!!! Very disappointed
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This is the 4th time the mailman has not stopped by my house to pick up my mail to be mailed out (every time they were just letters.) I do not care if he does not have any mail for me, he is to stop by my mailbox and pick up the mail I am mailing out. I live in the Keating Hollow area of the Homesteads. I put the letter in the mailbox at 12:11 p.m. I saw him deliver mail across the street at 12:30 p.m. I was out in my yard all day, and he did not stop by my house and pick up my letter. It is 3:45 p.m. and the letter is still in my box. I repeat, this is the 4th time he has done this in the past few months, and it is unacceptable. I expect this behavior to be corrected, immediately.
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My mail have not been delivered because it does not fit in the mailbox so that means all my Amazon and other packages that I have ordered online I will not receive if this is the case that I will have to cancel all my orders and make complaints to them customers that the postal service does not deliver anything that doesn't fit in the mailbox
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Meridian Road. The service here has gotten strange lately. For example my meds from the VA, which were simply not delivered because, why? Both my wife and I were home that day. Today a 20 lb bag of insecticide was not delivered eve cause item was oversized? Is mail now limited to that which fits in the mailbox? Thought USPS delivered packages...attempts to call post office to get redelivery have gone unanswered.
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My package was not delivered today because my box was full? You can't put a shelf in my mailbox and it was the prettiest day we have had. How hard is it to put on my porch? Really. Of course it wouldn't fit and it never will. Forget calling the post office because the phone is always busy. I have been trying for 40 mins and it is still not going through.
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i have been waiting on a package, 4 packages are said to have been delivered left by the door 2.22.21 at 2.49pm there are NO packages Today 2.23.21 i have sat and waited to see the mail carrier, a silver mini van with amazon parcels drove up to the carpark and turned around by the time i noticed the driver was off and i couldnt ask about my packages. How does anything properly get delivered if they dont see we have cars there and are open and they dont stop ? this was at 2.30 pm today
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Are you delivering mail today in Stonecrest?
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For the past several years we have received totally unacceptable service from the mail carrier assigned to Meridian development. She constantly delivers mail to the wrong address and fails to deliver bulky mail to the front door, one time leaving it in my trailer. Often we go for days without mail with no sign of the carrier appearing in the neighborhood. Numerous neighbors have complained of the same kinds of problems and repeated complaints to both the Postmaster General and the local postmaster have resulted in ZERO improvements. One example is that I put mail to be picked up in my box yesterday morning with the flag up and it was never picked up nor was there any mail delivey or any tire tracks near the mail box indicating any vehicle came near the mailbox.
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So far this year I have had at least 5-6 packages shipped by USPS to me, and none were actually delivered on time. Only 1 was delivered to my home, and I paid extra for 2 day delivery and it made it in 6. I will from now on give all of the companies I deal with instructions to not deliver anything by USPS.
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We had a Christmas card delivered to our home. The address was our address but the intended recipient written on the card has never lived at this address. I attached a note to our post person indicating just that. Instead of returning to sender, the note was removed and the card was placed back in our mailbox. Also, we receive several of our neighbors’ mail frequently. Please make it stop.
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I haven’t been getting mail. CN I pick it up? My son in Marine and it said I had a letter delivered but I didn’t get no mail
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Are the mail carriers delivering mail? I have received no mail for the past 2 days. Any reason for this?
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We had two packages left outside in the weather instead of them being placed in our hallway, one for someone on second floor and one for the first floor, are these people here so sorry they can’t set them inside the door. Anyone driving by could have stolen them
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I don't understand why I can't get my address made official. I have gone through 911, filled out paperwork, visited the post office twice and had an extremely uncomfortable communication with the post office via telephone which consisted of being put on hold for an inordinately long time. When I hung up and repeatedly called back, calls rang until the call was disconnected. A call was finally answered by the person who had put me on hold. Frustrated by failure of mail delivery, repeated trips to post office to no avail and inability to contact anyone that morning by telephone I will admit, I was not polite. Nor was the man on the other end of the call (Randy). What happened to customer service? If there aren't enough employees to provide customer service, hire more. it's not my fault, as a customer, to expect my mail to be delivered to my address in a reasonable amount of time and to be able to change my address on my accounts in a reasonable amount of time. Finally, I am receiving mail but when I try to change my address at bank, online pharmacy, credit cards, my address is not official. My address is 78 Linger Lake Lane. This is not to be confused with 78 Linger Lake Drive which is a separate address on the opposite side of the lake.
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Once before I had issues with having packages delivered, that time it was a package that just vanished. You (usps) would not take responsibility for it because they took a picture of a package on concrete as delivery proof, like I was suppose to know that was my house. Never had a package disappear since because I pay for fedex and ups to deliver to my dooor. This time again it is a package that fedex deemed really light and transfered it to the post office. It is now 4 days later than the initial delivery date and still no package. Hopefully it will show up today. I guess I need to pay extra so I actually get my packages.
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I am writing to find out why I'm not getting all of my mail anymore. I'm supposed to get a Chronicle also on Wed. and yesterday there was "No mail whatsoever" in my box and I get something in the mail every day! Today a man delivered it and I got 3 catalogs. I asked him who delivered yest. and he said "DONNA" whoever that is. I pd. a lot of money for that newspaper and I'm supposed to get it on Tues.,,Wed,,, and Fri. 270 Deep Water Rd. Crossville Tn. 38571, I also get mail in my box that isn't even mine. She needs to pay attention to what she's doing or quit.
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how do I hold my mail for two months. May I hold it for all of January, then mail you another hold for February?
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I'm so sick of these lazy ass poster workers they want even get out of there dam car to deliver a package if u don't set on the porch and wait on them till they deliver they will leave a punk slip like they did I'm sick of this usps suck I'm gonna stick with FEDX at least they give you a hour window on when they will be there
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I have never seen people so unwilling to do something as simple handing a diabled person that counts on her monthly dis ability check on the day it is suppose to be delivered when your at the post office.The postal workers that I talked to today are among the worst and the snobbiest acting people I gave ever encountered They acted like we were so out of line thinking we could pick up mail at the post office .David was the Ist postal worker I got to talk to about my disabled sisters check that was never delivered on the 1st but is suppose to be livered on the 1st unless like today a holiday falls on the 1st.He was the exact type that acts like he was above having to listen to some one like us there to try to pick up mail at the post office because they can never seem to get it to my sisters mail box when they supposed to.Today I seen where the phrase " Go POSTAL" comes from he acted like our questions and comment s was a waste of his time ahd he even told us he had told us 6 times but the promblem was every thing we would ask he would have the same answer for and that answer did not match our question so the fact he said something 6 times dont mean we ask the question 6 times. The little old lady dirty blonde with glasses that was under her breath agging him on with her comments that we could not quite hear what she was saying but we new it was mothing that would help us tet myvsieters check.This is just to let you know we are going to let you know we will file a conplaint on the conduct of all the postal workers THAT we met today including the post master that assured us she would be able to give us my sister s check we waited 2 hrs which was another Lie, I will file aprivacy act release form.
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New here and just want to say the Crossville TN postal employees are the nicest I've ever encountered. Friendly, helpful, kind... Thank you. 😊
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My mail was supposed to be delivered today. It was on hold from Dec 2–Dec7. It included packages. It is Dec 7 and nothing is here!! Address 22 Augustine Ln. 38558 Elaine Reiss
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This is NOT a review, but an enquiry: On 7th April 2017 I mailed a letter to a Mrs. D. Gail Henry, at 1014 Turkey Blind Road, CROSSVILLE/TN 38572, but it was returned to me with a yellow label affixed to it with the words: RETURN TO SENDER VACAN UNABLE TO FORWARD printed on it. There were other markings (presumably by the mailman?) in ink: 5.1.17 (presumably 1st May 2017?) and "WILL NOT" and "NEW?", as well as the undecipherable initials of the mailman. The fact that this lady moved in to this address two or three days before I mailed my letter seems to have escaped the notice of your delivery service. In the end I re-mailed my letter through the e-mail service to her daughter, who lives close by in a neighbouring street. Perhaps you would be kind enough to offer an explanation as to why this happened. Thank you!
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I have been living here at same address since august some mail gets delivered other gets returned saying not at this address. what is the problem?? frustrated!!
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I have a package that has been sitting in your Post since 2/5/2017 Today is 2/10/2017 7:30 pm Why hasn't my package been delivered!!!!!
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