Had a missing package, Seems to have been going around in circles from Conway to myrtle beach. The Supervisor , Tamera , was able to send out an e-mail to the other office and get the correct zip code on it and get my package to me. Thanks a lot for your help.
I am being accused of signing for a product I recieved from the post office carrier for a product from snap wear I recieved of a patriot jacket that was delivered to my home .I never signed for any coat that was delivered to my home by this company only when I returned the product of this coat to the mail carrier to send it back one of the coats I recieved that I signed for that jacket .I am being accused of signing for a coat I recieved and never signed for .Only the coat I sent back to the company I signed for .So I want to know why your mail carriers are delivering packages I never signed for and saying I signed for that package I never recieved in questioned by snap wear company .Asking me to pay for a coat I never recieved from this company .Your mail carriers leave packages on my door step instead of knocking on my door to let me know I have a package at my door step .I have had mail that was ripped opened and jamed Mail in my post box where I could not get the mail out at all .Now your mail carriers are signing my name to products I never even signed for .I don,t think this is right at all and I am going to call a layer to compare all products I got from the post office this year to be compared to my handwriting to make sure that your mail carriers are not forging my handwriting on packages I am recieving out her by your mail carriers .Every package I got out here only a few I hand signed for .Not any from the snap wear company I ever signed for .Only the product I sent back to the company .So I want to know why mail carrier signed my name to a package I got from this company and said I recieved by this company and never ever signed for that product at all .
Very upset. Worst service every displayed from a mail carrier. I had a package that was not delivered went on pick up the package from the company way sc location. After waiting 15 min I was told it went back out to be delivered today. Came back around 4pm because the package was not delivered. The woman was very rude, I asked to speak with a supervisor she said it would have to wait an hour then a different one came up than the one I spoke with this morning. She agreed to call the carrier and they had it just to find out they had it in the office the whole time and had it returned after speaking with me around 10:30 that morning great service.
I got home late this afternoon (Sat, 4/1/17) and was shocked to discover a USPS Priority box sitting outside on a column by my gate @ the sidewalk. I've had numerous packages delivered to my address and if the package will not fit inside the mailbox the carrier has ALWAYS left it on my porch. My gate is not locked, not even latched (a push opens it up) and this is the first time I've ever had a package left out by the sidewalk where anyone walking by could pick it up and keep on going. I don't know who was on today's route but I'm extremely dissatisfied.
They do not come any better than Samantha, employee at Conway PO. This girl went over and above to get a delayed Christmas pkg to us on a Saturday! Our granddaughter was here for only one nite, and her Christmas pkg had not arrived. Samantha personally monitored the arrival of the pkg to her branch and called me when it arrived. She even let me come to the pick-up window AFTER HOURS because of the importance of this pkg. She deserves a an "atta girl" from her supervisor!
Out of my 6 years living in the area, I spent the first 3 using this post office because it was around my other errands. Now, I take the extra 30 to 45 minutes (traffic depending) to actually drive out of my way to another post office, no where near other places I shop, just to avoid this one completely. Not only is the office terrible at customer relations, their post men are just as worse. When I move, I won't miss them - at all.
Totally disgusted. I've lived all over the US and never had such rude help. I actually got told to come back on a different day when a gentleman wasn't there just because he was being very difficult and wouldn't help me out at all. They need to reconsider their staff, why work in customer service if you are horrible with people.
Women working in there are the rudest people I have ever meet in my life! Fire them and get friendly staff or I will be doing all my business with fedex getting tired of driving an extra 15 min to the next post office