No sé para qué el correo de la calle Mc kinley tiene teléfono, llevo días tratando infructuosamente de comunicarme, pero no hay forma.Prefiero ir al correo de Hormigueros a resolver mis asuntos que ir al de Mayaguez donde tengo un apartado desde hace 21 años.Me encuentro en los E.E.U.U.y me urge comunicarme con la administración, para verificar el pago del apartado.
This post office sucks. I have been trying to find someone to talk to in regards to the keys of my PO Box. All I want to know is if I keep the keys and throw them away or can I send someone to return them at the post office since I live out of state. I just canceled the box today and I can't get no one to answer the phone. My friend went to the post office to pick up the last mail today and return the keys, but no one knows what they are doing and don't ask anyone that can say. It is ridiculous and pathetic the service there from some of those working in the counters. PATHETIC
Horrible postal service. This post office likes to ruin everyone's day. Every time a package says it's available for pickup early in the morning and you go to pick it up, they say nothing is there, you have to carry your tracking number with you at all times and even then they make things up.
Also on two occasions I've ordered items via USPS Express 1 Day mail, and they always claim the item didn't arrive, so I stayed and they finally handed me my item, they made up a lame excuse.
Another complaint is the fact that they only sort half of the mail that arrives, so if something was supposed to arrive, well you're screwed because they decide to sit around being lazy and I've seen it with my own eyes, they stand or sit and talk to each other and ignore customers coming into the post office, the manager is also known to yell right in the face of people asking questions.
Something needs to be done about this post office, they don't care about providing a good service to customers and they treat people like trash, on top of that they never answer the phones, go ahead and call them, it will always be busy 24/7.
Mi queja por mucho tiempo es que la mayoría de las oficinas de correo en Puerto Rico, especialmente en Mayagüez, no contestan el teléfono. Lamentablemente los empleados de las oficinas postales no leen estos comentarios, como dice una nota que aparece al principio de estos "reviews". He hecho pruebas llamando por teléfono a oficinas de correo en los estados continentales y allá si contestan las llamadas.