Mayaguez Post Office

60 Calle McKinley W, Mayaguez, PR 00680

Contact Numbers

Phone: 787-265-3138
Fax: 787-831-6106
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours

Lobby Hours
PO Box Access Available

Monday 7:00am - 5:00pm
Tuesday 7:00am - 5:00pm
Wednesday 7:00am - 5:00pm
Thursday 7:00am - 5:00pm
Friday 7:00am - 5:00pm
Saturday 7:00am - 3:00pm
Sunday Closed

Last Collection Times

Monday 3:00pm
Tuesday 3:00pm
Wednesday 3:00pm
Thursday 3:00pm
Friday 3:00pm
Saturday 3:00pm
Sunday Closed

Passport Acceptance Hours

Monday 8:00am - 3:00pm
Tuesday 8:00am - 3:00pm
Wednesday 8:00am - 3:00pm
Thursday 8:00am - 3:00pm
Friday 8:00am - 3:00pm
Saturday 8:00am - 1:00pm
Sunday Closed

  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call.

  • Bulk Mail Acceptance
  • Bulk Mail Account Balance
  • Bulk Mail New Permit
  • Burial Flags
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Packaged Stamps
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Sure Money
  • Lot Parking
  • Street Parking
  • Passport Appointment Hours

Visit our Links Page for links to Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

270 Calle De La Candelaria
0.8 mile away

250 Carr 344
2.8 miles away

93 Calle 65 Infanteria Ste 1
3.6 miles away

Cabo Rojo
64 Calle Carbonell
4.5 miles away


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After the hurricane Maria the mail worker at balboa Mayaguez, he dont delivery the mail inside the mail box . he just throw the mail in the balcony. That is not a professional .


This post office sucks. I have been trying to find someone to talk to in regards to the keys of my PO Box. All I want to know is if I keep the keys and throw them away or can I send someone to return them at the post office since I live out of state. I just canceled the box today and I can't get no one to answer the phone. My friend went to the post office to pick up the last mail today and return the keys, but no one knows what they are doing and don't ask anyone that can say. It is ridiculous and pathetic the service there from some of those working in the counters. PATHETIC


Horrible postal service. This post office likes to ruin everyone's day. Every time a package says it's available for pickup early in the morning and you go to pick it up, they say nothing is there, you have to carry your tracking number with you at all times and even then they make things up. Also on two occasions I've ordered items via USPS Express 1 Day mail, and they always claim the item didn't arrive, so I stayed and they finally handed me my item, they made up a lame excuse. Another complaint is the fact that they only sort half of the mail that arrives, so if something was supposed to arrive, well you're screwed because they decide to sit around being lazy and I've seen it with my own eyes, they stand or sit and talk to each other and ignore customers coming into the post office, the manager is also known to yell right in the face of people asking questions. Something needs to be done about this post office, they don't care about providing a good service to customers and they treat people like trash, on top of that they never answer the phones, go ahead and call them, it will always be busy 24/7.


Mi queja por mucho tiempo es que la mayoría de las oficinas de correo en Puerto Rico, especialmente en Mayagüez, no contestan el teléfono. Lamentablemente los empleados de las oficinas postales no leen estos comentarios, como dice una nota que aparece al principio de estos "reviews". He hecho pruebas llamando por teléfono a oficinas de correo en los estados continentales y allá si contestan las llamadas.


Hi I have been trying to communicate all this week to get an appointment to apply for a passport and they never answer the phone.

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