Wilkes Barre Post Office

300 S Main St, Wilkes Barre, PA 18701

Contact Numbers

Phone: 570-831-3400
Fax: 570-831-3403
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours







Lobby Hours
PO Box Access Available

Monday 5:30am - 8:00pm
Tuesday 5:30am - 8:00pm
Wednesday 5:30am - 8:00pm
Thursday 5:30am - 8:00pm
Friday 5:30am - 8:00pm
Saturday 5:30am - 5:30pm
Sunday 8:30am - 4:00pm

Last Collection Times

Monday 6:30pm
Tuesday 6:30pm
Wednesday 6:30pm
Thursday 6:30pm
Friday 6:30pm
Saturday 5:30pm
Sunday Closed

Passport Appointment Hours*

Monday 9:00am - 2:00pm
Tuesday 9:00am - 2:00pm
Wednesday 9:00am - 2:00pm
Thursday 9:00am - 2:00pm
Friday 9:00am - 2:00pm
Saturday Closed
Sunday Closed

  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call or schedule online.

Bulk Mail Acceptance Hours

Monday 10:30am - 6:00pm
Tuesday 10:30am - 6:00pm
Wednesday 10:30am - 6:00pm
Thursday 10:30am - 6:00pm
Friday 10:30am - 6:00pm
Saturday Closed
Sunday Closed

  • Bulk Mail Acceptance
  • Bulk Mail Account Balance
  • Bulk Mail New Permit
  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Passport Acceptance
  • Passport Photo
  • Philatelic Services
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Lobby has Copier
  • Lot Parking
  • Passport Appointment Hours

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Kingston
435 Wyoming Ave
1.0 miles away

Luzerne
122 Main St
1.7 miles away

Plains
29 N River St
2.0 miles away

Plymouth
150 W Main St
2.3 miles away

Reviews

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Impossible to reach via phone. I will confront postman directly over wet Priority Mail boxes placed in indoor box for large mail items.
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Dont bother calling no answer ever all mailboxes are full amy is not GOING to pick up that phone for any reason what a waste!!!!!!!!
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Service here is terrible! No one ever answers the phones. I’ve been waiting for someone to call about a stolen package, when I went there they said someone will call that there’s nothing they can do I’d need to talk to the lady.. TERRIBLE Place!
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I have been trying to get in touch with this post office since 8 A.M. Nobody is answering. It's not a holiday. Service is terrible.
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Lost my mailman (Ashley Area) that I have had for a while now due to restructure I am now receiving the wrong mail my last mailman used to come around 2:30 this new person does not come till around 6 it's very inconvenient when you're waiting on a paycheck to come in the mail and you cannot make it to the bank in time. I signed up for the mail notification online it said I received my email yesterday mailman never came at all and I also have the same complaints as everyone else I have called several different numbers and no one even answers the phone at the post office this is very unprofessional by people that supposed to take pride in their work
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I too am from the Ashley area and also have issues receiving my mail. I do, however, receive other people's mail which includes their certified mail notice post cards which at times are "Final Notices!". Let me as you this... How is a postal customer supposed to pick up their certified mail if you continue to deliver their notice to the wrong address??? Your mail delivery people either do not know how to read or they do not know the difference between "North and South" and "East and West!" I placed a VERY LARGE Sign on my mailbox over a year ago that states WHAT our address is, WHO the people are living at this address, along with Everything else a mail delivery person would need to know -- STILL We don't always receive our mail and STILL We do receive other people's mail. I actually clipped a miss-delivered piece of mail to our mailbox directly in front of the opening and the mailman never took it to re-deliver. I taped the same piece of mail on an 8.5 X 11 piece of paper with a large note on it and it still took the mail carrier "2" additional days to take that piece of mail back... In addition, I agree with many other people out here... What is the sense of having a phone at the Wilkes-Barre PA USPS if "No One Answer It!" -- Something Drastic Needs to Take Place at the Wilkes-Barre PA post office to straighten things out there -- Perhaps Clean House!
• Replied to Joseph Rybitski

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Just received notice that my package can't be delivered because of incorrect address. I have lived at this address for 30 years and NEVER EVER had a problem before. I have dealt with the merchant from which the package was coming from for 40 years and they have the correct address. However, we do have a new mail person who in the last 6 weeks has miss delivered mail to us on several occasions. A cylinder with a poster was smashed in on one end. An envelope with extra postage was ripped on one side. He barely slows down to put the mail in the mailbox.I just tried to call(3:45 PM) the Mountain Top post office, it rang and rang but no answer. I called Wilkes Barre post office and received a message that the mail box of the person I should talk to was full and couldn't accept any more messages. What in the world is going on?????? Seems like too much mail and not enough workers.
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I'm always getting other people's mail and not my own. North wilkesbarre area plains area but wilkesbarre delivery. I tried to call several times several days no one answers on any extension.
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This review is regarding the Wilkes-Barre post office. I sell online vinyl records via a selling website similar to ebay. I use Media Mail shipping and have been doing this for a few months now. I am super disappointed in the service as I am starting to receive (some) of my packages back for R.T.S; I use recycled priority boxes and make sure to block out "Priority" all over the box. I have now had almost $200 of inventory returned back to me and angry customers that are expecting their purchase. This post office is a joke, they don't answer their phone, the 2 orders I have received back now were written ALL over, ALL over the shipping label, all over the box, etc...one of which they felt the need to correct the mailing date from 05/22/17 to 05/24/17 when I am 100% sure it was placed with USPS on Monday the 22nd of May. I keep track of all of my shipments on paper and when I drop them off especially. So because you don't do your job on time or properly, it makes MY business look bad. I ordered boxes from you; also sent me the wrong boxes. Luckily I was able to re purpose them for other things but honestly; this post office is a joke. The first package I received back was over a $100 order of about 6-7 albums, I dropped it in the mail and received it back to my address over 7 days later. I live a few blocks from this post office; if it were "wrong" then why did it take over a week to get it back to my address???? I don't know how some of you still have jobs, and I don't know how you could be a federal postal service with time frames and barely sub par professionalism like this. Let's get something straight, I AM A PAYING CUSTOMER. I received a package via Amazon the other day too, I didn't even need to open the box to get it out the box was torn, crushed, and opened. What the hell!!?!?!?!? HANDLE IT!
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I bring my eBay packages to this post office several times a week. I am always welcomed with courtesy and my packages are handled with efficiency. I give this post office a thumbs up.
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This is not a review. It's just that I haven't received mail for about three days now, since the snowstorm March 14, 2017. Any chance of getting it to me before the upcoming snowstorm for today March 17, 2017? I do have bills to pay which do come in the mail. THANKS
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I have lived at the same address for 3 yrs ...as of last week i have not got mail...just recently i order a phone came with delivery confrimation...just 3-2-2017 its telling me it was undeliverable as this has been tried at 20.28 an and 4.44 pm so i call and get a redilver confrimation and was informed it will be delivered 3-3-2017 ...so today i call the wilkes barre post office go threw the automated system and bam hung up ...is this any way to conduct business ... I think your paid well do your dam job right....my name is on my mail box and my home has 3 big numbers in front. Also living in wilkes barre city on a residental street. Is not hard to find my home has been getting mail here for 80 yrs ...come on ...i want to say this i bow get my mail from moheghan sun casino now at the casino ...what a joke
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Not sure whether or not its the Post Office Union, Postmaster, Union or the building I live in. I await very important government mail and have been involved in some kind of illegal activity committed against me, My name is Wayne Gribble. I've lived in a Building called wilkes barre housing authority and have to say it is the worst place I've ever lived in! The manage ment are involved in all kind of scams including but not limited to falsifying paperwork for the PA rent rebate program. The building stinks like cat odor and just nothing but problems. Now I have just gone to my mailbox and found that there was a notice from the mail carrier in my box that says my apt is vacant. I have lived here for 9 and sum years. I can write a book on what they have done to me in here. If it were up to me and many others the building should be demolished Please help do something. Wayne Gribble 215 High St. or Blvd. Apartment 900 wilkes barre pa 18702
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It'd be nice to have someone answer the phone.
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You've got to be kidding! I ship all my out of state packages from this branch and on occasion use their bulk mailing services. The staff are pleasant and helpful.
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It took 3 days to ship my package rto wilkes barre and now its gonna take em another 3 days to deliver it when i can see the post office what a waste going ups next time
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Don't bother calling because they will not answer your telephone call.
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Just tried you're right. What a misfit outfit, no wonder they're broke.
• Replied to Tony Inian

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I am livid with this stupid useless post office. Overpaid and under qualified
• Replied to Tony Inian


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