Kingsessing Post Office

5311 Florence Ave, Philadelphia, PA 19143

Contact Numbers

Phone: 215-727-3983
Fax: 215-727-3667
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours

Lobby Hours
PO Box Access Available

Monday 8:00am - 5:00pm
Tuesday 8:00am - 5:00pm
Wednesday 8:00am - 5:00pm
Thursday 8:00am - 5:00pm
Friday 8:00am - 5:00pm
Saturday 8:00am - 1:00pm
Sunday Closed

Last Collection Times

Monday 5:00pm
Tuesday 5:00pm
Wednesday 5:00pm
Thursday 5:00pm
Friday 5:00pm
Saturday 5:00pm
Sunday Closed

*This facility does not process US Passports applications or renewals. Check nearby locations below.

  • Burial Flags
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Packaged Stamps
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Sure Money
  • Street Parking

Visit our Links Page for links to Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

West Market
5011 Sansom St
0.6 mile away

University City
228 S 40th St
1.0 mile away

709 Church Ln
1.1 miles away

2900 Grays Ferry Ave
1.4 miles away


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I'm so annoyed with this post office! By far this has to be the worst post office in Philadelphia. I always have a problem with this post office so I have to go out my neighborhood just to drop a package in the mailbox. I've been doing this for two years because I just don't trust them with my packages. This last time was the final straw when I decided to give them another chance and drop my package off in the mailbox for them to pick up. It has turned into ten days since the system said that a label has been created for this package (in which I did that from home) but the post office hasn't received the package. So the post office never marked my package as being received and the only way I knew that is because it was a completed sell from eBay. My buyer opened up a case against me because they never received their package. These jack behinds at the post office stole my package and I wouldn't have known if my buyer didn't open up that case against me. Needless to say they put a big dent in my business to where as though I actually had to stop because I can't rely on these thieves at this post office to actually do their jobs. I'm so tired of this post office and there are so many negative reviews for this one in particular post office all on the web including You would think that the post office would care and actually check into what's going on at this particular post office. But looking at all these reviews all over the internet it looks as though they just don't care. Pathetic.


In the past two weeks I've had 3 packages not delivered, and they leave a note saying they cant get into my building... However they leave that note in my mailbox INSIDE THE BUILDING. I called asking why they're not leaving my packages, and if they could see if they're holding them. The woman said "It's too much work to figure out where the packages are, and to call back later so someone else could help me because I don't want to do it." SERIOUSLY!? I rescheduled for my packages to be delievered today, and nothing has come, not even mail. I have no idea what to do at this point.


Hummmmmmmmmmm, we have been having problems for quite some time now!


A friend sent a package all the way from Singapore and I missed the first time they delivered it it's been a hassle ever since I applied for a re-delivery 3 times and it wasn't sent out then I went to the post office and it wasn't there the lady told me that it must be being delivered now as we speak I'm totally not satisfied I really don't want that package going all the way back to Singapore


I ordered my daughter's theme for her party and can't track the package because there system always down. Smh. Y do ups go through the damn local post office if they suppose to deliver?!


This place is every negative stereotype about USPS come true.Famous for returning important bills and notices to sender after marking them delivered at the office. Famous for stealing packages. Famous for hour long waits in line. Fire the postmaster, sneak in an auditor to see if any of the other staff needs to go, and turn this horrible mess into something like the well-oiled machine over on Grays Ferry Ave.


i ordered meds through the mail. this post office attempted to deliver once only - and now I cannot get a straight answer where the hell the package is. a postal carrier took the signed slip from me when I told her that whoever answers the phone at this post office advised i'd be getting my package that day. the carrier of course did not have it and never heard of it but said she'd go back and deliver it later. that was almost a week ago. fantastic! thanks so much.


The public demand for services at Kingsessing is overwhelming. However, this post office branch lacks enough personnel to handle such a tremendous demand and so lines are long and usually 1 clerk is in charge of these lines and it seems that they need training to handle services faster.

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