Lousy service for the past couple of years with mail going to wrong address. I finally called local postal office to complain. After this things were not good. I had to see several specialists a few months ago. I asked their office personnel to send their paper work so I could do it in advance. Did this, then seven days before one of the oppointments I sent the stuff, only to find when I got to my appointment that they had just recieved it that day, it takes ten minutes to drive from our home to location of Drs.office. Recently ordered things online that need to be returned. Put a not in outgoing mail slot telling the carrier this. Expected her/him to come to the door to get said packages Saturday but never happened. Ttried to call local number to find it is disconnected. If I continue to have problems I will take legal action. This has gone on long enough and being handicapped I have no patience with apathetic nasty service providers. I was one and while the customer can be nasty I was never so. There seems to be nothing but lousy customer service these days. As I have said I worked with customers directly my entire adult working life and have never acted or behaved in such a manner. Neither did the majority of service people or workmen I have interacted with. I have met the people at this post office who work the front counter. Only one exception since we moved here ten years ago, but almost always great, fun, professional and pleasant interactions. I don’t know our mail carrier. Thank you for your time.
We all know how Oregon traffic goes. But when you walk in and wait in line for five minutes and then you were told that in a snood voice you know we are closed. Not the best customer service Extremely dissatisfied.
We recently got new postal carrier on our route. I wish I could write my address to give credit to this exact person. It is such a pleasure to watch this young hispanic male (I'm trying to get it to the intended recipient) deliver our mail with a huge smile on his face. He so obviously loves his job. I'm not sure if he is new to the postal service or just to our route but his smile is so refreshing! And we actually have an idea of when we can expect our mail again!
I've oredered packages to be delivered to my house and they showed up in my in laws PO box. Just because we share the same last name doesn't mean my package should go in their box. How about deliver it to the address on the package? Just a thought! They screw up stuff more at this post office then any other town I've lived in. Missing packages, mis delivered packages, receiving other people's mail, and damaged mail are REGULAR occurrences.
I just called and inquired about a priority mail box that has taken 5 full days to deliver from oregon to California. SUSAN attempted to tell me that two days equals one... Ok. She cut me off before I even got to finish my question. Put me on hold without asking and I was then helped my the post master. Who was very nice and helpful. SUSAN.... Find another job. This one seems to be just a bit too stressful for ya. Merry Christmas!