Eugene Post Office

520 Willamette St, Eugene, OR 97401

Contact Numbers

Phone: 541-341-3601
Fax: 541-341-3663
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours

Lobby Hours
PO Box Access Available

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Last Collection Times

Monday 5:00pm
Tuesday 5:00pm
Wednesday 5:00pm
Thursday 5:00pm
Friday 5:00pm
Saturday 5:00pm
Sunday Closed

Passport Acceptance Hours

Monday 8:30am - 12:00pm, 1:00pm - 3:00pm
Tuesday 8:30am - 12:00pm, 1:00pm - 3:00pm
Wednesday 8:30am - 12:00pm, 1:00pm - 3:00pm
Thursday 8:30am - 12:00pm, 1:00pm - 3:00pm
Friday 8:30am - 12:00pm, 1:00pm - 3:00pm
Saturday Closed
Sunday Closed

  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call 541-341-3630.

  • Burial Flags
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Packaged Stamps
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Sure Money
  • Lot Parking
  • Passport Appointment Hours

Visit our Links Page for links to Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Eugene Downtown Box Section
520 Willamette St
0.0 mile away

Eugene Main Office Carrier Anx
50 W 5th Ave
0.0 mile away

30 E 33rd Ave
1.3 miles away

950 Tyinn St
1.8 miles away


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I have been trying to reach the main PO at 520 Willlamette for a week. Nobody answers any of the phone #'s on you prompt. I sent a General Delivery from my Bank (USAA) for my brother( Jeff Burnite)c/o GD and he said its not there and my bank say's it is. Why do you not answer the phone.


You guys... No wonder you are going broke. You all out to apply for jobs with the I.R.S. Have same non-caring attitude. The good news is they are finally cleaning up their act because of public outcry. You are the main post office in Eugene and the service is terrible! Box mail put in wrong boxes all the time. Could go on but do not have enough space to oust a lot of complaint by a lot of folks too.


4 days now without mail! We are all going to work, kids are going to school, where the helll is our postal service? We even went to the post office to get out mail and they couldn't find it amongst the piles of undelivered mail. If you track packages online they lie and say "attempted" delivery but no access. BS we all know there was no attempt even though my 17 year old daughter drives in and out to work. USPS you suck!


"Neither snow nor rain nor heat nor gloom of night stays these couriers from the swift completion of their appointed rounds." Seems to me that on a day the 4J school district is open, and kids are asked to make it to school, the USPS should plan on delivering mail. On Friday, Jan 6, 2017, this didn't happen. There wasn't a notification / announcement to residents either.


Several months ago an Eugene Postal employee called us asking for feedback on our mail delivery services. At the time I told her we were mostly satisfied with our service except for getting the wrong mail occasionally. Well, that has since changed. Our postal person at Oakway Mall is terrible!! I'm not sure what has changed but it is at least a weekly occurrence that we are either not getting our mail at all or are getting other people's mail. Yesterday, 10/10/16 two different neighboring businesses brought me over our mail that they received. I often get their mail as well. A few weeks ago our entire stack of mail went to the neighboring business which they brought over a few days later and I receive no mail at all one day that week which would explain the lack of mail. It very rarely happens that we get no mail. This is becoming a problem as the mail is how we received the majority of our bills which become overdue if we never receive them!! Could you please look into this for us and maybe speak to the person about paying better attention to their duties / job!! Feel free to call me at 541-556-6756 if you have further questions. Laura Coll Eugene Running Co. Owner


need medication or going to file a law suit against you ?

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