I was expecting a package from Amazon today, instead I got a could not deliver e-mail instead. My next door neighbor had their driveway sealed. I guess the mail person could not read the correct address.
This post office, and the postal worker who has been delivering the mail in my area for the past year or so, are together the absolute worst imaginable.
Within the past 6 months, I have repeatedly received someone else's first class mail and have had my own mail literally thrown on the ground and left in the rain...twice! And it seems this postman is obviously illiterate....How else to explain mis-deliveries nearly every single week? Just within the last 2 weeks, this postman not only mis-delivered first class mail and a package, but then refused to take them and deliver them to their rightful owners, both of whom live 2 streets away. On both occasions, I left the items with a large note that was impossible to miss. This postman actually put my mail in my mailbox, and left the mis-delivered items, (in one case, for 2 days in a row) on top of my mailbox! Unbelievable!! And since this post office refuses to answer their Phones...(there are at least 3 numbers and they will not answer any of them) you will need to call the USPS Consumer Affairs/Customer Service office and file a complaint thru them to get any relief. It seems the Postmaster at this location (Cherie Joiner) is never there and the employees run amuck. Beware these folks and do not place your trust in the employees at this location. Nobody is overseeing the service being provided and what service you do get can be unbelievably bad. It is a shame because we use to have terrific postmen/postwomen in my area and at this location, but those days are evidently gone for good. All I can say is Thank God for UPS and FedEx...they are the absolute best.
The Post Office at McCorkle needs to be investigated for employee misconduct, and then completely reorganized. Any additional complaints coming from me are going directly to the USPS OIG.
Did you get any help from Consumer Affairs? I've had 2 packages shoved in our mailbox that has ruined what's inside and the flag on the mailbox was broken as a result. Wondering if complaining will do any good...
• Replied to Debra Lane
Thanks for confirming that you delivered a package to a locked box when you didn't. Thanks also for not answering your phones during business hours. Also thank you for taking my note down with my phone number in case the person who received the key to the box chose to return it.
Last September I suffered a bad fall on the uneven sidewalk leading to the post office entrance requiring medical attention. I talked to the postmaster who was not at all empathetic. Cost of medical attention was $163.00 and am trying to get reimbursement for this through the post office.
I do not recommend this post office location at Mc Corkle in Westerville OH. Very rude and impatient man at the main counter I always try to avoid. His name is Mac and I heard from one other source he acts like he's doing you a favor every time. I don't know why.