Troy Post Office

305 S Market St Office, Troy, OH 45373

Contact Numbers

Phone: 937-339-2697
Fax: 937-339-0343
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours

Lobby Hours
PO Box Access Available

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Last Collection Times

Monday 5:00pm
Tuesday 5:00pm
Wednesday 5:00pm
Thursday 5:00pm
Friday 5:00pm
Saturday 4:15pm
Sunday Closed

Passport Acceptance Hours

Monday 9:30am - 3:15pm
Tuesday 9:30am - 3:15pm
Wednesday 9:30am - 3:15pm
Thursday 9:30am - 3:15pm
Friday 9:30am - 3:15pm
Saturday 8:45am - 10:00am
Sunday Closed

  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call.

  • Bulk Mail Acceptance
  • Bulk Mail Account Balance
  • Bulk Mail New Permit
  • Burial Flags
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Lobby has Copier
  • Lot Parking
  • Passport Appointment Hours

Visit our Links Page for links to Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Tipp City
520 N Hyatt St
2.9 miles away

101 N Main St
3.1 miles away

220 N Wayne St
4.7 miles away

Ludlow Falls
110 Covington Ave
5.5 miles away


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The Troy Post office has awful, rude employees. My mail is thrown on my porch in the rain, snow, sleet, and hail. Small boxes that could be set inside my screen are just thrown on the porch with no covering. My mailbox is left open when it is raining or snowing, my mail is unreadable. I have called on 3 occasions and received the most rude responses. A woman named April said she was the supervisor and that they tell the postal workers not to put packages inside the screen door, just in case I am coming out with a dog...REALLY?!? She then went on and said if a box can't fit in your mailbox we will leave it here, so you can pick it up...I said I did not ask you to do that, just please tell the mail carrier not to throw my stuff on the porch in the rain, she said very rudely, "is there anything else I can do for you"? and then hung up! I am livid! I wish I didn't have to deal the USPS!


First let me say I was a big fan of the postal service and always have had great customer service with them. Recently I have had a couple of experiences with I believe his name is Ron at the Troy office, where no matter how small of a service I ask for it just seems to be a complete bother to him and an annoyance. I understand he must have his time in to which his job is safe no matter how rude or completely unable to do his job he is. This is why people have lost a lot of respect with the postal service and hope the Troy office will do something about this issue. Please bring back old fashioned customer service with a smile it will help you a lot.


I have had numerous problems with receiving mail processed by this post office. Regardless of whether the mail originates here or comes her immediately prior to delivery, this location seems to excel in only one area - losing mail. I have had countless letters lost in their system and employees are unable to assist, they only place blame or recommend I purchase more expensive post options. Horrible customer service.


When there is one inch of snow, the mail truck can't get up our drive. This used to be a walking route. We haven't gotten mail for 6 days now(again). UPS has delivered several packages to our door this week, by walking our drive(we're in town). In addition, we constantly get our neighbors mail and they get ours. We have gone around and around with the Postmaster. Anyone else having delivery issues?


Just came here to pick up a package at exactly 5 and I know they close at 5pm but the door was unlocked. I didn't get get the lady's name working at the counter but she had blonde long hair and was was rude. Manners are universal. All I needed to do was pick up a package.

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