Massillon Post Office

333 Erie St S, Massillon, OH 44646

Contact Numbers

Phone: 330-837-8323
Fax: 330-837-5880
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours

Lobby Hours
PO Box Access Available

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Last Collection Times

Monday 5:00pm
Tuesday 5:00pm
Wednesday 5:00pm
Thursday 5:00pm
Friday 5:00pm
Saturday 5:00pm
Sunday Closed

Passport Acceptance Hours

Monday 9:00am - 2:00pm
Tuesday 9:00am - 2:00pm
Wednesday 9:00am - 2:00pm
Thursday 9:00am - 2:00pm
Friday 9:00am - 2:00pm
Saturday 9:00am - 11:00am
Sunday Closed

  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call.

  • Bulk Mail Acceptance
  • Bulk Mail Account Balance
  • Bulk Mail New Permit
  • Burial Flags
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Packaged Stamps
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Lobby has Copier
  • Lot Parking
  • Street Parking
  • Passport Appointment Hours

Visit our Links Page for links to Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

33 Canal St W
3.0 miles away

Country Fair
4025 Tuscarawas St W
4.0 miles away

Jackson Belden
4420 Dressler Rd NW
4.1 miles away

120 Main St SW
4.5 miles away


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They will not answer their phone at all it seems. The site says they open at 8:30. I have been calling them for twenty minutes and no answer. I wish I could go to "work" and never have to answer a phone and make half of what these people make.


Yes, why does Massillon Post office take the phone off the hook? How can they get away with that?


Please put a stop on Mail: 1479 Pebble Chase N. E. Massillon, Ohio 44646 to 16009 Trebbio Way Naples Fl. 34110 April 14,2017 The original Time was for April 24, 2017 Thank You


<img src="content://" orientation="90" altText="null" width="608" /> View this image and get it fixed if My Identity is stolen by the lady in the front house I'll hurt her to get my identity back and I Did report you all to the Canton FIN last week so you will get investigated and Punished for you're mess up


I was expecting a package at my residence on Saturday 12/10/16 so someone was home all day. I have 2 small dogs that will bark at everything. At home all day and no package. Tracked the package online today, Monday, 12/12/16 and a note says, an attempt to deliver was made and a notice left. But someone was home all day and there was and still is not notice anywhere. Who's residence did she go to? Attempts to reach the office are still in vain as the phoneIS apparently off the hook....Uhhhh


A refusal to deliver shouldn't be registered as a result of snow when there is snow that is high or has been plowed by the city in front of the mailbox. That isn't block and by following the tracks they can get close enough to make deliveries. They left a notice so they can leave the mail!


I am just trying to find out what the increase in the rate for my po box is. They notified me that there is an increase, but didn't say what it is! The phone is never answered and there is no information online. Not everyone has plushy postal office workers' working hours, so not everyone can come in just to ask a question.


They take their phone off the hook all day so they can't be bothered with taking phone calls. Massillon mail carriers don't get out of their trucks when they have deliveries that require signatures. They just leave pink slips in your mail box and then you have to be inconvenienced to go to the post office to pick up the package. Thats if the lazy mail carrier bothered to take it off his truck and leave it at the post office. I went there to pick up a package after receiving a pink slip (and I was home all day and no one rang my door bell), clerk behind the counter couldn't find my package and said the mail carrier must have taken it back out with him. So I went home and left a note in my mail box that I was home and to please come to my door so I could get my package. Low and behold, later that day the mail was in my mail box and the note untouched. The mail carrier even put the flag on the mail box back in its position but he never answered my note. Now I am trying to call the post office to see if my package is there (to prevent a repeat of yesterday) and their phone is busy continuously. It was busy continuously yesterday too. Great service Massillon USPS!!!! Do you have anybody in charge there or do you all just do your own thing and not have to answer to anyone??

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