Hilliard Post Office

4000 Leap Rd, Hilliard, OH 43026

Contact Numbers

Phone: 614-876-7021
Fax: 614-876-0368
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours

Lobby Hours
PO Box Access Available

Monday 12:00am - 11:59pm
Tuesday 12:00am - 11:59pm
Wednesday 12:00am - 11:59pm
Thursday 12:00am - 11:59pm
Friday 12:00am - 11:59pm
Saturday 12:00am - 11:59pm
Sunday 12:00am - 11:59pm

Last Collection Times

Monday 5:00pm
Tuesday 5:00pm
Wednesday 5:00pm
Thursday 5:00pm
Friday 5:00pm
Saturday 3:00pm
Sunday Closed

Passport Acceptance Hours

Monday 10:00am - 3:30pm
Tuesday 10:00am - 3:30pm
Wednesday 10:00am - 3:30pm
Thursday 10:00am - 3:30pm
Friday 10:00am - 3:30pm
Saturday 10:00am - 1:00pm
Sunday Closed

  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call.

  • Bulk Mail Acceptance
  • Bulk Mail Account Balance
  • Bulk Mail New Permit
  • Burial Flags
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Packaged Stamps
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Lot Parking
  • Street Parking
  • Passport Appointment Hours

Visit our Links Page for links to Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

6400 Emerald Pkwy
1.9 miles away

Upper Arlington
3700 Riverside Dr
1.9 miles away

6931 Rings Rd
2.4 miles away

715 Shawan Falls Dr
2.8 miles away


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I wanted to write in to compliment one of your employees, Joe, at the Hilliard branch!! I came in today with a young baby and he went out of his way to make her smile while I filled out the customs form. He was sooo nice and patient with us. He talked to her so nice, my baby smiled and waved at Joe almost the entire time. He was so kind and helped me to make sure I selected the correct option to save me the most as well! It's people like that who deserve positive feedback. I hope you let him know what a wonderful asset he is to your branch! I hope everyone there can follow Joe's lead!


Always had excellent service at this branch including today when I called in and a female employee answered the phone and walked me through an online mail hold. (Sorry I didn't catch her name but I believe it started with an M.) Been using this branch for 13 years. Thank you for always being kind and efficient.


The big,, bald guy at the counter is very RUDE,,, and thinks he is doing you a favor for waiting on you. DUDE<< you have a FEDERAL gig, going on there,, and the tax payers pay your salary. Drop the attitude and do your F***ing job,, and try to be half way courteous.


I'm sorry there are only negative comments on this site. We have only had friendly and good service at our Hilliard post office. They do their best, under pressure and within constraints, to serve the huge numbers of people they see each day. I'm sure it would tax any person's patience to be a postal worker. I find that when I offer patience and friendly smiles, I get better service everywhere I go.


this is the rudest post office employees I have never seen so far,as if they insult costumer for mailing stuff,I 'do drive 5 more min to go other post office to have my business done.


The last two times I had items shipped from Amazon via the USPS have gone missing at the Hilliard post office. They indicated they were delivered, but they weren't. I'll be visiting them tomorrow.


I can not stand this post office! In person the are rude, by phone they are rude. If you share your concern they will leave you mailbox open,..even in the rain. Our bigger sized mail lady will not get out of her delivery truck so if you have something thats certified she leaves a post in your mail box. If a car is parked near the mail box she will not deliver..says they are not aloud to reverse. I have lived in Hilliard for 22 years, 4 here on drayton rd. My only WANT is for these lazy government workers to simply do their job right and show a little kindness while they do it..ps get us a new delivery person who cares.


Horrible! Tonight is the 2nd time this location has played the fake deliver reporting to their online system. First time they show all my packages were delivered but they were not. Had to make 3 trips only to have the employees try and lie to me that it was Amazon's fault their own website shows delivered. They told me its not there. It's out for delivery. 1 hour later I had to email a complaint and got the supervisor who gave me his number, and after a 2 minute call... he found them. They were sitting there.Tonight... is the same thing. USPS.com says delivered but I do not have my package! Tomorrow morning will be round 2 to this ordeal. Don't fudge the numbers. If you missed the delivery date, just show it. You save yourself from a pissed off customer and losing the trust that you delivered to the wrong address.


I want to know how much you guys paid to the person who made the rotation of the automated system simply IMPOSSIBLE to get a human to talk to when the automated system does NOT give you the information you need!! OH! Probably the same people who can't seem to get my Christmas Package delivered on time for the 2nd year in a row!!! And this time, It's 2 weeks lost! and spending about the same amount of time on hold to see what can be done about it! Perhaps because you guys have screwed up so many other people's packages???!!!


If this location only takes appointments for passport applications, then that information should be clearly noted on this web page.

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