When we go out of town, we drop a card off to have our mail stopped. It sure is a crap shoot if it actually gets stop or not. I am so disgusted with dealing with this post office. About five business days before we left for vacation, or even a week, I dropped off the card to request our mail be held. Gave it to one of the workers I normally see in the front. Another lady was also dropping off a card for mail to be held. We leave for our vacation and my sister-in-law starts texting me that my mail has been delivered every day. So, I call and talk to a manager who assured me my mail would be held. A couple days later I get another text from my sister-in-law that mail is being delivered. The branch where by business is located never has given my any problems with my mail being held. Five Points rarely gets it correct. I will once again speak with a manager but I am looking for other people I can file a complaint with since speaking with a manager did not solve the problem.
No scheduled delivery hours, have lived in my house for a year and have no clue when to expect mail. Was told by an employee that if I wanted my mail at a certain time I should purchase a po box. Worst post office I've had to deal with. Can't even let my dog out in my fenced yard without supervision because my mail could run at any point and if I don't stand outside I won't have mail most of the week!