Jamaica Post Office

8840 164th St, Jamaica, NY 11432

Contact Numbers

Phone: 718-990-1090
Fax: 718-217-1135
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours







Lobby Hours
PO Box Access Available

Monday 7:00am - 5:30pm
Tuesday 7:00am - 5:30pm
Wednesday 7:00am - 5:30pm
Thursday 7:00am - 5:30pm
Friday 7:00am - 5:30pm
Saturday 7:00am - 3:00pm
Sunday Closed

Last Collection Times

Monday 5:30pm
Tuesday 5:30pm
Wednesday 5:30pm
Thursday 5:30pm
Friday 5:30pm
Saturday 4:00pm
Sunday Closed

Passport Walk-In Hours

Monday 9:00am - 12:00pm, 1:00pm - 3:00pm
Tuesday 9:00am - 12:00pm, 1:00pm - 3:00pm
Wednesday 9:00am - 12:00pm, 1:00pm - 3:00pm
Thursday 9:00am - 12:00pm, 1:00pm - 3:00pm
Friday 9:00am - 12:00pm, 1:00pm - 3:00pm
Saturday 9:00am - 12:00pm
Sunday Closed

  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

Bulk Mail Acceptance Hours

Monday 8:15am - 5:00pm
Tuesday 8:15am - 5:00pm
Wednesday 8:15am - 5:00pm
Thursday 8:15am - 5:00pm
Friday 8:15am - 5:00pm
Saturday Closed
Sunday Closed

  • Bulk Mail Acceptance
  • Bulk Mail Account Balance
  • Bulk Mail New Permit
  • Burial Flags
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Sure Money
  • Street Parking

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Archer Ave New
9703 Sutphin Blvd
0.0 mile away

Utopia
18204 Union Turnpike
0.7 mile away

Briarwood
13869 Queens Blvd
0.8 mile away

Fresh Meadows
19220 Horace Harding Expy
1.1 miles away

Reviews

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I need my damn package it's been 4 months now and nothing every time I tried to call I never get a good answer
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i need to find my package the last place was there at distribution center track no ua665069366us do you still have it send it back to me please
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Package RS071323260LT.. please help me find this. The route seems to be off and I need to know where it is.
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I dropped a Netflick DVD in mail slot at Jamaica NY PO on Sat 18 May2019 and it was never received at Netflick. I have never had this issue in the last 5 years. I do not usually use the Jamaica NY PO.
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On may 2nd my package with tracking no:-(LA333382521US) came back to jamica NY international distribution center it's in transit since may 2nd can you please help me recover that package...
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Tried to call this office location today, called 31 times. Each time the phone rang about 35 or 40 times and then rang busy. No answer. Tried to FAX to let them know about my problem. Gave up after 7 times of no answer. Does anyone actually work here?
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My package arrived at Jamaica NY on 7 March 2019. Today is 12 April 2019 and it's still says your package is transit. My tracking number UA428396239US South Africa, Johannesburg
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On January 30th, I sent a package from Murfreesboro TN to Kyrgyzstan CX399036956US. On February 6, it went through a process in Jamaica New York, today is April 1, and the package has disappeared somewhere, nothing more has been heard about it. How to find out where to find it? It's not possible to reach the New York International Post Office over the phone , I tried several times, help me pleace with this situation
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i know that tomorrow Dec.5th,2018 is a holiday, but today we and i mean our whole block did not receive mail. This happens about once a month. Perhaps you could explain it so we could understand. I tried calling, but it just kept ringing. You could either e-mail me or call me at 646-239-2067.
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my package RR558761548IN exited 11430 on nov 7 2018. now it has been thrown into the "black hole" of that zip code. can I reasonably expect to ever see my package? it is now the end of the day nov 15.
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B tardes. Todavía me he recibido este paquete LY648858151CN y según indica lleva desde el 17 de septiembre de 2018 Gracias
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10/03/2018 checking in on the creation of label for USPS home delivery in Illinois zip: 60559 Wednesday. United States Postal Service 8840 164th St Jamaica, New York 111434
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Jamaica Postal service has a package of mine that came in from out of country. They are trying to deliver it to the NY area. I live in Utah, as is listed on the label. I'd appreciate a call regarding this matter, you know, via the phone number the person sending the package to me provided. I have tried to contact this facility, but one phone number is always off the hook (a friend who works there told me that this is common practice instead of picking up the phone and helping people). The other number, I got in contact with someone who stated it was the Jamaica post office, then put me on infinite hold. I called back, she picked up the phone, set it aside, and I listened as she spoke to co-workers, ignoring me. I called again. She picked up the phone then disconnected it. So, I've had to sit on hold via the national line to list a complaint in the hopes that my package, that I spent a considerable amount of money to have expedited, doesn't get sent back to Russia instead of actually looking at the address and phone number and doing the right thing. I had a similar problem with this same postal office over a year ago and they were equally as bad. Can you do your job? Is that too much to ask?
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Tracking # is LZ572885676US. Looks like it circles JAMAICA NY INTERNATIONAL DISTRIBUTION CENTER for a week already. Can you provide any update by e-mail. Thanks
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Dear I sent an international warrant, the sum of $ 400 Dominican Republic on July 27th. Departure from NYC, he arrived at the airport of Santo Domingo on August 3rd. I have not had any follow-up since that date. Can you inform me or explain me later. The tracking number is RA606115833US. Thank you for your understanding . I give you my email. phil3po@hotmail.fr In advance, I thank you Mr Menier
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Krisilda minga I have sent a package that on 07-10-2018 from Boston for Albania. the package has gone to thailand (i do not understand why) and has been back to you in jamaica. please send the package to the correct address in albania Tracking number UH012422479US
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mailed a package to Italy on 3/05/2018 and it was returned to the usa in may. since then it has been in transit to many facilities numerous times. it has been in Jamaica ny at least 15 times. please return to sender Thomas walls 311 Carnegie ave Wenonah nj 08090 LA092020247US
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I send package on May 19 from NC to international to Ukraine. And today is July 20! And it's show like its stock in Jamaica NY from May 25!. I try call many times to that post office and nobody answered!!!!! Tracking number UH11760413US. Also I call in Ukraine post office costumer service and they newer!!! Receive a package!!!
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Good afternoon, I need to know the fate of a package that comes from Miami to Montreal. He is held in Jamaica Post Office according to the search system: June 29, 2018 at 1:24 p.m. Processed Through Regional Facility JAMAICA NY INTERNATIONAL DISTRIBUTION CENTER They sent it through USPS.COM their tracking number is RA981969857US. Call me (438) 398-2632 Thanks
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My package never reached its destination customs#UH0113118449US Mailed out 4-17-18 please respond asap urgent
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My mail from India is stuck on Jamaica ny . It’s alre cleared from coustom so why you keep send it to me please #RD986246250IN
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An international package that was sent two months ago has been 'stuck' in this post office. I cannot get a representative from the national level on the phone, I cannot get a representative from this local post office on the phone and the tracking information and memory of its details are wiped from the system and no longer exist. I am unbelievably frustrated with the lack of avenues to solve this problem and the seemingly lack of interest in figuring out a solution to a problem THEY created. Wish there were a way to skip this post office when sending out international mail. Very disgusted.
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I Mailed A package out on Feb27th and another on on March 31st ,both going to the dame place. It is now April 28th and the status says in transit on March 26th on both packages My Tracking #s are - US925573596US US941050187US I Need these packages delivered or I will br forced to apply for a refund through the postal office for losing my packages Please get back to me ASAP with the update on my packages I wonder what happened to the reliable postal service we once had. That info has not changed. The package is still in limbo and I would like to know where it is
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Just wounding about this my first time and waiting for you guys to send my mail forwards you have had it a week now and really need it to get to Mexico soon the post office where I live said this was a good way but not for sure if that's true waited on phone a hour and still no one picked it up REALLY need my MAIL TO GET ON MOVING to where its suppose to be in Mexico address PLEASE
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You f****** b******* stop sending me Tex talking about my s**** on the way an I ain't receive it yet you crooked a** b******* holding people mail when we paid express shipping I want my package wat the f*** you holding it for it's already out of customs so send my s*** off
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Mail service is and has been for a long time totally unacceptable and unreliable. It is very common that we do not receive mail at all and get other people's mail. As we are signed up for your scanned delivery, showing which mail pieces we are SUPPOSED to get each day, we are aware that we did NOT receive 10 pcs. which were scheduled to arrive on February 9, i. e. 11 days ago!!! These 10 missing pieces contained important bank mail, telephone bill, NYC mail, etc mail. A copy of missing scanned mail was given to our mailman who passed it on to his supervisor. No response so far. This situation is most frustrating and something needs to be done. The above is just the latest of many missing mail occurrences in the past. It is not only we who are complaining, it is everyone we have spoken to in the neighborhood!! Also,it is a futile attempt to call the Jamaica Post Office. Either it rings and rings and no one picks up, or one gets a busy signal. The courtesy of a response is appreciated.
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Pls my package going to UK has been held up in your Station for a over a month. Kindly help me update the status and push it forward, pls pls pls Treacking#: UA923231378US
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This post office is horrible! No one ever answers the phone and I have a package that is just sitting there, without being delivered! Who can I complain to?
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Please help me find my package I sent to china, See info below. LK012804773US July 27, 2017, 12:37 am Departed USPS Regional Facility JAMAICA NY INTERNATIONAL DISTRIBUTION CENTER Your item departed our USPS facility in JAMAICA NY INTERNATIONAL DISTRIBUTION CENTER on July 27, 2017 at 12:37 am. The item is currently in transit to the destination. July 26, 2017, 5:54 am Departed USPS Regional Facility JERSEY CITY NJ NETWORK DISTRIBUTION CENTER July 26, 2017, 4:50 am Arrived at USPS Regional Facility JAMAICA NY INTERNATIONAL DISTRIBUTION CENTER July 26, 2017, 12:33 am Arrived at USPS Regional Facility JERSEY CITY NJ NETWORK DISTRIBUTION CENTER Thank you.
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Jamaica Post Office on 164th Street is the worst Post Office in the entire nation. My mail has been in transit from 5/30/2017 and I cannot get it yet even after all the phone calls and investigation. The workers at this post office doesn't even answer the phone. They just let it ring out and hang up by itself. You can't even leave a message not that they'll even get back to you.
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Please contact me regarding RQ009341846CY. You keep getting my letter. You sent it back to CYPRUS. It made it to Buffalo, NY but they sent it back to you. Am at 1419 - 99th Street, Niagara Falls, N.Y. 14304-2721. Ronald Kowaleski . This was mailed back in Feb. 14th. Am waiting for 49 days so far.
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I need your help, I have a package that came from oversees to you to then send it to Manhattan, LS012419483CN, but I never received it and the post office said it got sent back to you... please advise.
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