i'm tired of walking into the cortland post office and having to wait in line for forms. and every time i comment it's the same answer "somebody took them all" doesn't matter what time of day. i should not have to wait in line. with a business that is struggling to survive you would think customer service would be more important!
Deena was amazing! I have 65 Christmas cards that all had to be hand cancelled! It took her 45 minutes but the whole time she was laughing and smiling. The spirit of the season is found at the Cortland Post Office. This of course was after I was turned away from the Dryden Post office who said it would take too long to hand cancel all my cards and did not have enough stamps!
Poor customer service inside post office ! No personality's at all ! They give u attitude when they are supposed to be helping customers ! Asking for help is not a good idea because u never get a reasonable answer! Make u feel like an idiot before you leave ! Need a new supervisor also he just stands back and laughs at you !
Customer on Miller Street Cortland NY! I'm angry at first I was sympathetic but now this make me really upset. First let me point out I'm the daughter of a retired mail carrier. My mother was the first women in Elmira NY to deliver not sort the mail she loved it. Now stating this I will move on to my complaint. I watch and have watched carriers for all of my years (53) show respect for their customer and their lawns. This still holds true right up to today with one exception!!!!We have since summer had a female carrier a bit over weight who stumbles about and drags her feet as she comes down the street. She never uses the sidewalk, she lumbers and practically crawls up each step to the mail boxes. She will and has started leaving walk paths in all the lawns due to her not using the sidewalk.I have raised all 4 of my children ranging from 30 down to 13 to respect everyone's property and including their lawns, USE THE SIDEWALK DON'T WEAR A PATH IN THE LAWN, SHOW RESPECT FOR PEOPLES PROPERTY ITS NOT YOURS TO TRAMP DOWN AND DESTROY.She the lady mail carrier isn't that attentive either, she delivers incorrect addresses, not just the number but the street as well. Our mail is always soaked and warn thin where it was held in the rain or snow while she walks. There are times where she has thrown mail on the porch steps not in the box. I can go on but I think I made my point.Retrain her or what ever it takes to get her to respect your and her customers please put an end to her complacency. definition-(self-satisfaction especially when accompanied by unawareness of actual dangers or deficiencies )