Clay Post Office

5601 State Route 31, Clay, NY 13041

Contact Numbers

Phone: 315-699-5721
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours

Lobby Hours
PO Box Access Available

Monday 5:45am - 5:00pm
Tuesday 5:45am - 5:00pm
Wednesday 5:45am - 5:00pm
Thursday 5:45am - 5:00pm
Friday 5:45am - 5:00pm
Saturday 5:45am - 3:00pm
Sunday Closed

Last Collection Times

Monday 5:00pm
Tuesday 5:00pm
Wednesday 5:00pm
Thursday 5:00pm
Friday 5:00pm
Saturday 3:00pm
Sunday Closed

Passport Acceptance Hours

Monday 9:00am - 4:00pm
Tuesday 9:00am - 4:00pm
Wednesday 9:00am - 4:00pm
Thursday 9:00am - 4:00pm
Friday 9:00am - 4:00pm
Saturday 8:30am - 11:00am
Sunday Closed

  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

  • Bulk Mail Acceptance
  • Bulk Mail Account Balance
  • Bulk Mail New Permit
  • Burial Flags
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Packaged Stamps
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Sure Money
  • Lobby has Copier
  • Street Parking

Visit our Links Page for links to Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

7608 Oswego Rd Office
1.9 miles away

99 Jefferson St
3.3 miles away

300 Cypress St
3.5 miles away

26 E Genesee St
4.1 miles away


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I applied for a new passport, with my married name. I had to pay an unexpected $25 for processing (they did not inform me of this fee when I called to ask about what to bring and how much everything would cost). The clerk told me I did not need to include my old passport or my marriage certificate. About 4 weeks later I received a letter from the US Dept of State informing me that my new passport could not be processed because my old passport was not included with my application. When I called the US Dept of State they also informed me that I need to include my original marriage certificate. I will be leaving in three weeks for my one year anniversary trip and will need my passport. I now need to take another trip out to this post office (25 minutes away from where I live) to overnight my documents to the US Dept of State in Buffalo. The post office said they will pay for the shipping but I work full time and another trip out there is really difficult for me. I am very disappointment with the service I received and the multiple errors that were made with my passport application. I hope our trip does not need to be cancelled due to this post office's lack of attention to detail and incorrect information.

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