Reno Post Office

2000 Vassar St, Reno, NV 89510

Contact Numbers

Phone: 775-788-0729
Fax: 775-788-0692
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours

Lobby Hours
PO Box Access Available

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Last Collection Times

Monday 9:00pm
Tuesday 9:00pm
Wednesday 9:00pm
Thursday 9:00pm
Friday 9:00pm
Saturday 9:00pm
Sunday Closed

Passport Acceptance Hours

Monday 9:00am - 3:00pm
Tuesday 9:00am - 3:00pm
Wednesday 9:00am - 3:00pm
Thursday 9:00am - 3:00pm
Friday 9:00am - 3:00pm
Saturday 9:00am - 3:00pm
Sunday Closed

  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

  • Bulk Mail Acceptance
  • Bulk Mail Account Balance
  • Bulk Mail New Permit
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online

Visit our Links Page for links to Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

279 E Plumb Ln
0.8 mile away

Downtown Reno New
135 N Sierra St Ste A1
1.3 miles away

Downtown Reno
135 N Sierra St Ste A1
1.4 miles away

750 4th St
1.8 miles away


*Comments below are not read by postal employees. Please do not post personal information.

*By clicking Submit, you agree to our Privacy Policy & Terms of Use.


I asked the post man how to stop receiving ADs and fliers in my post box, he said I could select that service on your website. I checked it but could not see the choice. Please advise how to do it. It is annoying and wastes my time and resources.


My post man will not get out of his truck if my neighbors park to close to my mailbox I just get skipped that day... wtf!!! Unfortunately I'm in a situation where I need my check and I got skipped today. I know I was SKIPPED BECAUSE MY OUT GOING MAIL IS STILL IN MY BOX employer doesn't offer direct deposit so every other Wednesday Wells Fargo send out cashier checks to the employees they send it out Wednesday and it always gets here by Saturday and every other employee has received theirs already I know there's not a delay because I'm the one that calls in the hours to have the bank cut the checks.... really disappointed and hope you decide to do your job next time there is obstacle I had it in front of you or maybe you should just go work in a call center or try being unemployed.just saying


I have dialed your number (775-788-0729) nine times yesterday and four times already this morning. Every time the phone just rings and rings - nobody answers. Makes me wonder. I want to talk with a supervisor (Randi) about an unresolved issue we had discussed earlier.


We went to Post office to get Passports last week.The week ending 2/28/2015.Monday found out they closed at 3pm, Tuesday arrived at 1:30pm and were told that they were not going to be able to get us because they were backed up. We went back on Saturday and arrived at 9am and waited in line all day. At 2:45pm we were told they would not be able to get us our passports they could only do about 5 more. Now there were approximately 50 people in line behind us and 10 in front of us. We asked and "we" is everyone in line wanted to speak to a supervisor. The supervisor came out and said they closed at 3pm so they could not help everyone. She was asked why they let everyone stand in line this backed up with out communicating that the majority of us would not be helped that day. She stated it was not her department. Now her answer was short and almost condescending so she was asked who can we speak to to register a complaint. "Bill" postal clerk said write your congressmen if you want to complain. Well "Bill" I hope everyone that reads this knows you are an A Hole and maybe you and rest of the staff can get some proper training on how to run a business! The other issue I have is the Passport office is open from 9am to 3 pm. 5 Hours on Saturday, In this 5 hour period the clerk takes a 30 minute lunch break and a 20 minute rest period which is understandable. Don't you as a business of United states think it might be appropriate to have a relief person to help the customers when the clerk takes her break. No that would make to much sense and be good service instead we will closed the station for 50 minutes of the 5 hours we service Passport customers. I for one will never step foot in the Vassar Post office again. Sorry to drag on but maybe a "Congressmen will read this review and comment or at least look into service levels and how your Post Offices are managed.


I called and they acted like they were gonna help me and never got back to me and left me on hold for 20 mins. I got tired of waiting an hung up. Went to the post office to get things cleared up and they had bad customer service! Worst post office probably in a america


They Never pick up the phone.


775-788-0729 _ do they ever pick up the phone ?


I had a problem with
my certified mail; I called this number 775-788-0729
someone name Rene picked up the phone and she did a wonderful job in helping me.
God bless her and all workers like her.


Saturday package status says delivered but where is my package I might sue usps


8:30 pm Monday nite. Where is our mail???? No mail pick up, no mail delivery. I agree with W. Davenport. We used to have great service. We now have lousy service and you are raising the price of stamps?????? Where do you get off????? Hire people that can do a good job, and I won't mind paying the price. Regardless, postal employees get paid too much in retirement.


Terrible service, I'm writing our congressman and recommending no help for the USPS
in budget,,& retirement requests. I hope the Saturday delivery is stopped!

* is not a part of, or affiliated with, the official United States Postal Service (USPS).