You got that right. They lost an important certified mail item I needed. It took them an hour to find it. I was steaming mad.
• Replied to Derek Johnson
There customer service is horrible ordered a package off Amazon paid for two day shipping and they lost my package and they keep telling me they'll call me back and so I ask if I'm not getting my package today are you going to pay me for the 2 day shipping I was supposed to get it and they keep saying I call you back
I believe it. I hope you got your money back for the 2 day service you paid for. That Northwest operation is a sorry excuse for a post office. I wouldn't bother paying for 2 day service if it means something being handled by the northwest post office--because they are not that efficient.