I am very disappointed I understand people make mistakes but don't treat me like crap I was very nice it's not my fault you made a mistake so during Christmas the post office told me they delivered a parcel to my door witch was a Christmas gift and they said some one must of stolen it OK well then my sister received it back with a note saying we refused it at the door now we have a very important parcel coming that we paid the tracking and everything for it said it was delivered today in the parcel box well the key wasn't in my box so I called the lady was very irritated with me but I was nice and she said it's there look again so I did and it still wasn't there so I called again and she was flat out rude saying she wasn't even supposed to be working today OK I understand but I was being very polite and she was very rude and disrespectful as if it was my fault there was a mistake made I get it people make mistakes no big deal but don't be rude that's just ridiculous
We submitted a temporary change of address the end of October and have still not received any mail from Stanley. My husband called there yesterday and they said they were never notified when we got the confirmation saying it had. This is the second time this has happened to us in the five years we have become snowbirds. Now we are going to probably get late fees. We had to resubmit the info again and the person he talked to really could have cared less.