This is BY FAR the WORST post office I have ever been in. There is almost always some issue or whackadoo foolishness going on when I come in there. The first time I ever went in this post office, the lady at the front desk (I have yet to be able to catch her name) had an entire meltdown over something glitching with the computer to the point that she was slapping the computer and yelling and losing her freakin' mind. Ms. Emily came from the back to take over so she could "calm down." Since then, she always seems overwhelmed even when there is NO ONE in the building. Ms. Emily seems to be in a bad mood no matter what day it is. My courier for some reason refuses to use the parcel boxes in my apartment complex to put my parcels in that fit. I haven't seen a smiling face on anyone except Thomas who is always pleasant and willing to help. I truly, truly, truly hope that Leland gets split into two zip codes so I do not have to continue to deal with these people. It is like a nightmare circus with one poor man having to be amongst it all.
I talked to the delivery lady yesterday for Hawkeswater and she said she had Tuesdays off so the mail doesn't come that day. I feel like there are more days sporadically that it's not delivered as well. Is it even allowed that mail isn't delivered on a certain person's route because they are off that day??
• Replied to Hawkeswater Resident
Resident of Leland
I've had nothing but terrible customer service from Randy-site supervisor since my family and I moved to Leland, North Carolina. I do not recommend the Leland Post Office to anyone asking for good service. I do not believe Randy is responsible enough to supervise the Leland Post Office.
I have seen some pretty bad reviews, but as far as I am concerned they treat me fine. They don't jump through hoops for me because that is not their job. Every industry for years are cutting employees and putting pressure on those they keep. It's call more for less. So lighten up already. Every time I go there they are very busy and all are working as fast as they can.