I am very upset we received no mail on Saturday and unless our regular mail is working we never receive mail on Saturday. I know we should have had mail today because they were to deliver our held mail today.
We have a problem in this area and when we have a temporary driver Most Saturdays we do not receive mail. Something is wrong with this picture.
Let me start off with saying that I never take the time to write reviews, however, my experience was so bad that I feel the need to warn people. I was not home when a package was delivered so I went to the post office location that was written on the back of the post card that was left stuck to my front door. The information left clearly stated that I could pick it up at the Indian Trail location or call to reschedule a delivery. After fighting through traffic, I finally arrived at the Indian Trail location to pick up my package close to 5 PM. I also needed to send out a package, and I was the last person in line. The post office was extremely disorganized. I needed to buy an envelope to mail my item out in, but there were no pens available on the table to fill out the address. When I got up to inquire about both my package and the envelope I was using, I met the most miserable person I have ever met in my life. This individual should not in any way be working in customer service or 'attempting' to help anyone in anyway. He proceeded to tell me, I mean yell at me, that my package was at the Monroe location. When I asked him what could be done, he got an attitude with me that I was going to have to come pick it up tomorrow. He didn't mention anything about the possibility of rescheduling a delivery because he wasn't interested in helping anyone. I then switched topics to what I wanted to mail out. Before I could inquire about the envelope, he yelled at me to get back in line (there was no line) and fill out the front of the envelope and then come back. I literally took 4 steps back to the table and rummaged around my purse to finally find a pen and filled out the information only to wait for him to get done talking about how much he hated his job. This is not a way to treat people. I went to the post office expecting to be helped, and received horrible treatment. I was reminded of why I use UPS.