Ballantyne Post Office

8240 Ballantyne Commons Pkwy, Charlotte, NC 28277

Contact Numbers

Phone: 704-540-0171
Fax: 704-540-8531
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours

Lobby Hours
PO Box Access Available

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday Closed

Last Collection Times

Monday 4:30pm
Tuesday 4:30pm
Wednesday 4:30pm
Thursday 4:30pm
Friday 4:30pm
Saturday 4:30pm
Sunday Closed

*This facility does not process US Passports applications or renewals. Check nearby locations below.

  • Burial Flags
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Packaged Stamps
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Sure Money
  • Lobby has Copier
  • Lot Parking

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

South Providence
11035 Golf Links Dr N
1.9 miles away

Carmel Road New
8326 Pineville Matthews Rd Ste 407
2.1 miles away

206 College St
3.1 miles away

6241 South Blvd
4.4 miles away


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tried to contact postmaster by phone. no answer, no voicemail. wanted to brooch the subject of putting a double sided drop box at the end of forum drive and ballantyne trace. disabled and elderly cannot usually get out of their cars to drop an envelope.the current placement is a mess with people having to park to just drop a piece of mail. matthews has a great set up at their facility. please help clean up this mess. thank you, carol


I reviewed a tracking notification that a package was delivered and received by the Ballentyne Post Office location on 1/11/19 at 11:15am. I visited this location on 1/15/19 and waited in line for 40 minutes. The elderly man in front of me was greeted by the Postal representative in a rude and unapproachable manner. Her tone was harsh. She then called me to her station and I gave her my trCking number and showed her the email showing it was received there. She took the number and left. 5 minutes later she returned stating that she could not find it. I asked what the next steps would be. She said in a rude dismissive tone, “give me your number. I’ll look for it when I have time”; next person”. I was shocked at the level of customer service provided. I do not mind waiting in line and understand the volume of customers, but the level of customer service and effort provided was very poor.


Usps lost package, urgent papers , immigration papres ,have case number, have phone once.. they surposed to contact me with urgent information


RUDE, NON-PROFESSIONAL, UNORGANIZED,UNACCOUNTABLE, these describe the Ballantyne post office. They are very dismissive when it comes to mistakes made by them. This branch seem to have a real personnel issue. Are they not supervised by someone? Very erratic delivery, damaged packages, packages delivered to the wrong address happens very often.


I agree completely!! We kept getting neighboring business's mails and they kept getting ours. Our complex manager complained to the USPS before but not much has improved. Today (August 29, 2018) we received 3 pieces of mails postmarked JUly 3, 5, & 6! We almost pissed off a customer by not honoring their reorders because we did not receive their payment check, which was one of the above 3 pieces of mail!
• Replied to Joseph Mitchell

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