Apex Post Office

501 W Williams St, Apex, NC 27502

Contact Numbers

Phone: 919-362-0395
Fax: 919-303-7654
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours







Lobby Hours
PO Box Access Available

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Last Collection Times

Monday 5:00pm
Tuesday 5:00pm
Wednesday 5:00pm
Thursday 5:00pm
Friday 5:00pm
Saturday 12:00pm
Sunday Closed

Passport Acceptance Hours

Monday 9:30am - 4:00pm
Tuesday 9:30am - 4:00pm
Wednesday 9:30am - 4:00pm
Thursday 9:30am - 4:00pm
Friday 9:30am - 4:00pm
Saturday Closed
Sunday Closed

  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call 919-420-5343.

  • Bulk Mail Acceptance
  • Bulk Mail Account Balance
  • Bulk Mail New Permit
  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Sure Money
  • Lobby has Copier
  • Lobby has Vending
  • Lot Parking
  • Street Parking
  • Passport Appointment Hours

Visit our Links Page for links to Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Holly Springs
112 3rd St
3.2 miles away

Cary
150 Wrenn Dr
3.3 miles away

New Hill
3525 Old Us 1 Hwy
3.5 miles away

Academy St
205 S Academy St
3.9 miles away

Reviews

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closed early, the time inside is 3-4 minutes ahead pointed to my phone to the lady blocking the door which has time correct to the millisecond commit suicide you trolls, terribly unethical to close early only cuz u bastards are lazy
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Hi dears, In December we moved to another address in Cary and don't know how to redirection our mailing to the new house. Could you help me? Thanks, Raul
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27539...8717 pierce olive rd....NO MAIL TODAY>>>again what is going on...it was doing real good getting mail around 1.30...now it's been around 6;00 to 7;00 pm.....this is mess up..do something about this...
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The post office failed to deliver two medical bills from different providers last month, resulting in my having to pay $35 in late fees!! The mail keeps getting mixed up and delivered to the wrong houses in the Pemberley neighborhood of Apex (27539). All of our neighbors are getting each other's mail and the post officer does not even try to sort them. Many of our neighbors are getting fed up and just throw out each others mail. PLEASE, PLEASE, PLEASE DO A BETTER JOB OF SORTING MAIL! This has been going on for at least 6 months and I know I'm not the first person to complain about this. I've had to go back ask for emailed copies of bills because I cannot rely on you!
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My mail and my neighbors mail is getting mixed up ! my packages are marked as delivered and they are not ! my daughter ordered a package domestically never arrived until we went through the affidavit process. We won't be ordering online anymore unless UPS is delivering!!! And u can't call no one because the line has a busy tone all day at the Apex post office
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We've asked for mailboxes to move from the Evans Road pool at Bella Casa to a more convenient location that maps to the postal code distances. We have been told to talk to developer, home builder, town and postmaster. After a year of the run around we are submitting a story to local news stations for resolution. Can you confirm the postal code requiring mailboxes within a certain distance of residence?
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Reading these reviews and hoping that my package gets delivered today. I ordered two shirts from Abercrombie and Hollister and both websites say that they are scheduled to come in today. (If you click 'track my order' you can see this.) Fedex shipped them to this office and I hope that the carrier can deliver them on time. I really need what I ordered before school starts. I even paid extra to get it shipped faster. According to some these reviews, the packages that say they were scheduled to come in were never delivered.
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Nevermind. I see the truck outside. Whew.
• Replied to Leah Pittman

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Thank you very much to the Apex Post Office for helping with my postal box and oversize parcel concern. You accommodated my busy work schedule by not only returning my call once, but twice. This is why I will continue to use the post office and not the "other" service out there. ;) Keep up the awesome job! Many Thanks, Kristen Schutt
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Apex post office is not any better than the two Cary branches. They are the rudest people ever...!! I called in regards to not receiving my mail that was sent to me over a week ago that normally takes 3-4 days coming from Buffalo and for mail that I sent from the Apex branch going to Buffalo was delivered two and a half months later. She was getting snippy with me and I told her she didn't need to me snippy. I was just calling to see if by chance they were holding it for some reason. I will go back to using UPS even though it cost a little more it is well worth it. This way I don't have to bother with rude people...!!
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Mail Hold is a joke. If you can get this Apex Post Office to start a hold, you don't stand a chance on changing it. Even though the conformation email you get with the mail hold request gives you the option to modify or cancel the hold, it just won't happen. The post-people pay no attention to their email system. You'll be lucky to get your mail at the original end date.All these problems started a year or two ago. Before then, my mail was handled very well, and I always tipped my carrier at Christmas time. Now days, not a chance of that with this carrier (different person).
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One employee at the counter (facing the counter, first to the left) is sooo unprofessional and Rude...every time I come to the counter she yells her way of talking) at other customers, chewing something...
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tracking system shows delivered 3:33 pm on Saturday. Ha! I was home and it was not in my box. Gave it another day (Monday), still nothing. This is why I normally don't by from sellers who ship US Postal. It's not rocket science . . .it's not even skilled labor, people.
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Marked as delivered...been here at home all day, and nothing. So frustrating. If it's going to be later than what was promised can't you at least be honest so I'm not wasting so much time trying to figure out where the package could have been "delivered"???
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Same.. Marked as delivered... Stop trying to skew numbers to make it look like you're actually delivering on time
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The phone at this office has been off the hook all day every time I call, A package i was expecting was marked as delivered in my mailbox and its not there. Why would it be marked as delievered and not delivered
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Why is my mail delivered at 10pm.
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SAME! I am missing a package right now that was passed off by FedEX to this office and never delivered correctly. Marked Delivered on tracking number but really I was given a 'Sorry we missed you!" note and told it was at post office - went there to pick up - no record of package! It was $120 - 4 pairs of shoes! Now what???
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I think FedEx has made a terrible mistake involving the Post Office in their deliveries. That move greatly tarnishes their reputation.
• Replied to Hayley

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Can't get through on the phone to anyone. I'm waiting on two (2) packages that have arrived but you people can't find our address.
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Missing a package right now that was passed off by FedEX to this office and never delivered correctly. Will follow up if package is found, but doubtful. Will sue for $60 as per the value of the missing item.
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