had a problem getting package, talked to several people in the last few days, then they had me talk to the supervisor of the Belton post office, I believe his name was Dave. He was rude and unprofessional. He definitely needs some customer service training. Found out from another supervisor that there had been a new mail carrier trainee and that person had delivered my package to wrong street. That I understand! And was not upset about that, but the rudeness of the one supervisor was a ding to the post office.
I have never been more appalled at the level of conduct that goes on with our mail service in Raymore. I have had Culver's coupons ripped out of our coupon magazine. Mail I sent out isn't arriving at the destination or being returned to me. I get neighbors mail in my box. A package was never delivered to me although their records indicate it was delivered to my address. This mailing service needs to be fixed. I have made several complaints since moving to here and still nothing has been solved.
My wife and I are getting more and more frustrated at our mail service. Our mail is delivered to various neighbors or not at all. We have received "shut off" and "Late Payment" notices for bills we did not receive.
We have been told that "sometimes the carrier just doesn't want to deliver, so they just take it back to the building."
I live on N. Cleveland Ave, in Belton.
Please fix this problem.