Called post office today Sat. Calling in a complaint that person delivering mail to our neighborhood lockbox again had other people's mail in our lock box complained multiple times in the past to the Supervisor at Lakeville. Horrible customer service today very rude when explaining issue to a lady Supervisor. Always interrupting me on phone said she had to end call because I was unhappy again with the mail service. Had to call Burnsville USPS Supervisor to file a complaint because female Supervisor at Lakeville was unprofessional and never solved the delivering issues with carriers putting wrong mail in lock boxes so so frustrating. Lakeville Post Office needs a serious change quickly. Very unhappy Lakevill Resident!
Apparently things haven't changed much in the last month since the last review said the phone is ALWAYS busy. Spent the entire day attempting to make contact with anyone, no luck. Oh yah, and apparently they are attempting to forward my mail, wonder where I'm moving to? Hope it's sunny and warm ;-p
When's the last time you made a phone call and got a busy signal? Do you even remember what it sounds like? If not, call: 952.469.1463.
It's busy all the time, and you can never get through. Do they leave their phone off the hook? Remember the good old days when you could do that?
Since moving to Lakeville from Bloomington 6 weeks ago I'e noticed the local post office simply refuses to deliver packages on Sunday. Amazon guarantees Sunday delivery and each week the tracking invents a new excuse. Today was sunny and in the 70's tracking said delayed due to weather or natural disaster. Last week the delivery to my residence was declined because the business wasn't open. The previous week it was couldn't access front door. This never happened in Bloomington.
We sent out a package on March 18, 2017 and it appears that the item was ripped off by a staff member at the local Lakeville USPS. Extremely disappointed and I will now be going out of my way to send me packages through a different location.
Worst mail service in MN. We constantly get our mail delivered random addresses since moving to Lakeville 4 years ago. My amazon usps deliveries also go to random addresses. I've had 2 credit card declines because my statements were returned to sender for being DELIVERED TO THE WRONG ADDRESS!!!!! I've complained to the post master and "Vicky's" excuse was that they had a sub. They must have a sub every single week because that's how often my mail gets delivered to the wrong address. There would be days when I don't get any mail at all, then on the 4th day, I get a week's worth of mail.
Our mail person is constantly delivering mail for someone else at our address. Our address is 17476 Goodland Path, and we get mail for 17476 Grove Ave. I have talked to the party on Grove and they've gotten our mail in the past too. I can understand a envelope getting stuck in between, but just last week there was a box delivered to us instead of the Grove address. This is becoming a much more frequent problem. I got a magazine AGAIN today for the people on Grove Ave. I wonder where all MY mail is ending up!!!!!
Our postal delivery person has broken our mail box and each of our neighbors (4) in the past year. He continues to slam open and slam close our mail box covers. I can hear him from in our house coming down the street slamming mail boxes, as he comes to deliver the mail. Saturday he was too lazy to get our of his vehicle to deliver a package to our door, instead he proceeded to jam the package in the mailbox that is not supposed to fit. This has happened several times.
Our postal person that delivers our mail is horrible!! The person keeps delivering our packages and mail to another street that is the same address but a different street!! We have also numerous times received others mail also the lady that has the same address but different street has brought us our packages that we have ordered on line!! Please fix this issue we live at 7563 170th st.w she is at 7563 167th st.w this has been going on for a few months! Your postal person needs to read better!! Thank you!!
I had two packages from Zulily to be delivered as part of my husband's valentine's day gift and they said they were delivered on the 10th of Feb. No packages, looking closer as UPS forwarded the packages to USPS the tracking numbers delivered my packages to Dresser, WI where MY husband's ex-wife lives. No word from her on getting something in my name with my address. If she opened it, that is Identity Theft and I will be calling the cops and filing a complaint. Lakeville's post office is the worst! We have dealt with them constantly for 3 years. My husband's new passport was delivered to the wrong address and someone opened it and then it was delivered. Are you kidding me?! Get your crap straight or I'm going to the government and asking for new people all around. I work in the private sector and in way would this kind of service fly.
Woman at lakeville USPS is not friendly. She's in a bad mood and taking out on customer. I've been waiting for my package to be delivery to my house on 6/26/2014. I went online try to track my package and it say won't be out to delivery until 6/28/2014. Finally checked again on 6/28/2014 its show that is in lakeville USPS. So I call to confirm if is going on the truck for delivery. The guy who answer the phone was so hopeful. Tell me the detail like I will need a signature's. After 10 minute I called back and ask to see what is a normal schedule for USPS delivery the mail or package. The woman who picked my last call answer and give me a very bad customer service. Told me to go online to check it my self. This's bad because USPS hired her to answer the dam phone with any customer request. Sounds like she's in a bad mood. My points here is that not only my package is not on time, but the customer service is ass.