Burnsville Post Office

13800 Nicollet Blvd, Burnsville, MN 55337

Contact Numbers

Phone: 952-890-2274
Fax: 952-890-3967
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours







Lobby Hours
PO Box Access Available

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Last Collection Times

Monday 5:45pm
Tuesday 5:45pm
Wednesday 5:45pm
Thursday 5:45pm
Friday 5:45pm
Saturday 5:00pm
Sunday Closed

Passport Acceptance Hours

Monday 10:00am - 4:00pm
Tuesday 10:00am - 4:00pm
Wednesday 10:00am - 4:00pm
Thursday 10:00am - 4:00pm
Friday 10:00am - 4:00pm
Saturday Closed
Sunday Closed

  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call.

  • Bulk Mail Acceptance
  • Bulk Mail Account Balance
  • Bulk Mail New Permit
  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Packaged Stamps
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Lot Parking
  • Street Parking
  • Passport Appointment Hours

Visit our Links Page for links to Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Apple Valley
7287 153rd St W
2.8 miles away

Bloomington
9641 Garfield Ave S
3.1 miles away

Savage
6100 McColl Dr
3.2 miles away

Cliff Lake
1964 Rahncliff Ct Ste 200
3.2 miles away

Reviews

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it sounds like I`m the only one that hasn't had a problem. I`ve been in a few times and was treated right.my mail comes about noon every day. I hope all gets better for all you.
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I had to re-order a calendar because of damage caused by the carrier stuffing it into my mailbox, which was obviously too small. Thank you to the carrier who delivered the replacement to my door. It also could have very easily been put into the package bin which I have access to. Am also getting a bit annoyed by all the misdirected mail I'm getting. Some have names and addresses which aren't even close, and happen about 2-3 times each month.
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Their is a lot of missing packages and they do not follow up on this . We have a post carrier that delivers to savage near the point and she incorrectly deliverys packages missing mail happens on occasion and supervisors have been notified but the issues is not resolved . Supervisors say that thier employer are within union but if someone is constantly missing or misplacing mail , or stealing they should not be protected and the supervisor needs to do thier job. The supervisor have hung up on me because I told them to do their job they are unprofessional and rude. I bet if their mail packages were constantly missing they would be singing another tune . I have gotten other people medical bills and Comcast bill our mail deliver is not capable of delivering mail but they continue to use this mail carrier.
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I wish Amazon would use UPS again. I have ordered textbooks through Amazon and b/c they are soft-cover books, the mailman folds/bends the package to stuff it into the mailbox and the books are damaged as a result. It doesn't seem like it would be too difficult to walk a package to someone's door when it's a little bit too big for the mailbox. Granted they don't know what's in the package, but all the more reason for them to consider handling items with care. But this is the gov't, so nothing will change and it's a waste of time trying to call and work with them.
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We had two packages on our front step ready to be picked up today - they were not picked up though our mail was delivered. I called the post office to see if someone could come back to pick them up and was told me hold time was 45-60 minutes! Unreal. Horrible service.
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Feel in snow covered pot hole. I have complained about many times over the last 9 months. My husband did not see it. He got hurt. PHONE is off the hook DURNING BUSINESSES HOURS, like always. This happened yesterday around 6:30. Now on hold for over a hour to report them to the main office. Not cool. The news going to love this story.
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I live in an apartment complex in Burnsville, and when Amazon tries to send packages here on sunday, USPS just drops them off in front of the office and they get stolen. I contacted the Burnsville Post Office about this before, and they said Amazon forced them to do this and they couldn't do anything to change it. A package I was trying to have delivered on Monday decided to change to Sunday, so I called the Burnsville Post Office this morning about it. A man named Rob answered, and I started to explain the situation. He hung up on me before I could finish (It wasn't a dropped call, I could hear the sound of the phone being hung up). I called back, reexplained, and he reluctantly took down my information, before going "I guess we can try to intercept it," and hung up again. I got a feeling this wasn't going to actually happen, I contacted Amazon, and they were able to contact the post office and get the delivery date changed in a minute. Not sure why contacting the post office directly can't accomplish the same thing. That said, I did go to the post office once to get a passport. I didn't realize that you needed to schedule an appointment in advance, but the guy at the counter was really understanding about it and fit me into his busy day anyways. So, it's not all bad there, just don't expect help over the phone.
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We live in Savage and since they took away our post office and moved our mail delivery to Burnsville, we don't get mail everyday. Also, when we do get mail, sometimes it's at 1:00 and sometimes 6:00 at night. What a joke Burnsville Service is.
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Watch out. The sign for last chance mail collection inside says 5:45 PM weekdays but if you don't get your package in there by 5:40 it just might wait until the next day. It's happened to me twice now - - my cellphone clock goes by satellite time so I guess 5:43 was too late today.
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if you call the general number, be prepared for it to ring about 15 times before someone answers (during business hours)
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wow...went to pick up a package and they couldn't find it? real organized. they said they'll
redeliver...but wanted me to sign that I received it...the guy at the counter actually said its back there we just cant find it....if they cant find it who can?
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This place is the most poorly managed post office with a high level of disrespectful, rude employees. The men working at the front counter are often yelling at other employees and treat the customers like they are stupid. I have had multiple issues with them miss-handling mail and taking no responsibility. I will hear different stories from different people about what might have happened with my mail or where it might be. When a package went missing, and after dealing with several other employees and insisting to see a manager, the supposed manager was extremely rude and offered no help. It was clear in the way he spoke with me why the entire place is so crappy. I would hate to work for such a vile, petulant man. They need new management and training on customer service. I know it won't make a difference in the grand scheme of things, but I refuse to use this post office again, and will be doing all of my shipping somewhere else. And to be fair, my mail man is a very nice, personable guy. It's the on-premise staff that are terrible. Go to the downtown Lakeville sight if you want to be treated with respect and not worry about important packages disappearing.
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you leave a message for the manager and he never calls back, government workers suck
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Typical post office, slow and lazy
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Refusing to answer phone. Whats up with that?
And tried delivering package to a business during weekend and did not return with it Monday.... HELLO!
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430pm, prime time for a post office and only one person working, this place is always like this, why is staffing so hard to figure out, simply schedule people so breaks don't fall during primetime.
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Great Service from Alan. A package I was waiting for had originally been sent back to the shipper for insufficient address. It went from Burnsville to Des Moines and then Des Moines sent it back to St. Paul and Burnsville. The second time it reached the Burnsville post office I called and Alan went through all the packages to find it. Very happy!
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Extremely rude staff
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Line is busy. Second time my packages have arrived in a locked box and of course the key never works. Already injured my hand once trying to do this now I am just trying to get what has been delivered to me. What a joke.
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The line is almost out the door and there is one person working!! What the heck is wrong!! Another product of Obama's America!
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