Southfield Post Office

22200 W 11 Mile Rd, Southfield, MI 48037

Contact Numbers

Phone: 248-368-2977
Fax: 248-368-2955
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours







Lobby Hours
PO Box Access Available

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Last Collection Times

Monday 5:30pm
Tuesday 5:30pm
Wednesday 5:30pm
Thursday 5:30pm
Friday 5:30pm
Saturday 5:00pm
Sunday Closed

Passport Acceptance Hours

Monday 10:00am - 6:00pm
Tuesday 10:00am - 6:00pm
Wednesday 10:00am - 6:00pm
Thursday 10:00am - 6:00pm
Friday 10:00am - 6:00pm
Saturday 10:00am - 3:00pm
Sunday Closed

  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

  • Bulk Mail Acceptance
  • Bulk Mail Account Balance
  • Bulk Mail New Permit
  • Burial Flags
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Packaged Stamps
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Sure Money
  • Lobby has Copier
  • Street Parking

Visit our Links Page for links to Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Lathrup Village
28211 Southfield Rd
1.7 miles away

Franklin
32406 Franklin Rd
2.3 miles away

Old Redford
22503 Grand River Ave
2.7 miles away

Seven Oaks Station
17625 W 7 Mile Rd
3.0 miles away

Reviews

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I have seen a lot of lazy people in my life...but they all pale in comparison to the people that "work" at this post office. My mail carrier is nothing more than a waste of flesh and air! She is a mail carrier but yet, I NEVER GET MY MAIL! I'm a server and I doubt it'd fly if I just one day decided to not serve people food...thats not how jobs work. This is a reoccuring problem where I'll order something from Amazon and other online sites where I pay an anual fee to get my sh*t in 2 days to my door, and not ONLY that, i have it set up for the carrier to leave it if nobody's home. Not only does she NEVER leave it....99% OF THE TIME SHE DOESN'T EVEN BRING MY PACKAGES! I'm at home waiting on the mail and i get a notification from the place I ordered from...ATTEMPTED DELIVERY NOBODY AT RESIDENCE....so i look outside and she's not even at my house! She's lazy AF so she scans my sh*t at the post office and doesn't even bring it with her on the truck! and if thats not bad enough...SHE DOESNT EVEN LEAVE A SLIP SO I CAN GO PICK IT UP UNTIL WHENEVER SHE JUST GETS AROUND TO IT! We've had to chase this b*tch down in her mail truck to get our mail...i'm not even exaggerating. I overheard her and the FedEX woman bragging about how they just deliver whatever they feel like delivering that day and nobody can do anything about it. Real cute. The most unprofessional joke of a woman i've ever had to deal with. A retarded monkey could do a better job.
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Worst Mail Carriers EVER!!! Two items out for deliver today, one shows up and then several hours later the 2nd item is still missing and Carrier posts there was animal interference?! I have ZERO pets and the rest of my mail got here. Explain that loser who forgot to give me all pieces of my mail!!!!
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Paid for first class mailing, letter was suppose to reach distinction on the 1st till hasn't reached there. We you call you get a voice recording that tell you nothing. I guess I'll tell people to go fed-X from know owe.
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Act as if they are doing you a favor by poorly doing there job
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Worst customer service I've ever experienced. So rude. I will not be going back. Treated me terrible.
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This post office never answers the phone. They don't deliver your mail most of the time. I have made numerous complaints and still no change. The post office is unprofessional and so are the mail carriers I haven't received any mail for the last week and been expecting something in the mail since April 22, 2014 and it is now April 30, 2014 it never takes this long to receive mail. my zip code is 48033.
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No one will pick up the phone. This is pathetic. I'm trying to get a passport and I've been referred to this office by other offices and I'm not going to drive out there to be told I need an appointment. Others have commented months ago with the same issue. This is unacceptable.
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I am having the SAME problem. Several offices state that you need an appointment. How can I make an appointment if you WILL NOT answer the phone. VERY FRUSTRATING!!!!
• Replied to ATTN: MANAGEMENT

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The worst customer service ever! You never get to speak with an actual person no matter what number pressed on the phone. No Passport Service available over the phone. Couldn't get an appointment to renew a passport. The employees are rude and have no customer service training. This location serves no purpose.!
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This is by far one of the slowest post offices I've been to. The lines are often really long and the speed of service is VERY slow. They're often low or out of supplies, which seems counterproductive to all the advertising they do for the flat rate and express mail options. There seem to be a lot of people moving about at a very slow pace, not doing much. I was not thirlled when one of the 3 clerks took their 15 minute break when the line was to the door, of course I was still there when she returned, hardly moved. Perhaps they could use more training as well, on several occassions more than one clerk was helping 1 customer. I waited for 50 minutes, with 8 people in front of me. One of my 2 day shipments took over 5 to arrive to the destination, note the weather was bad.
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Hate their voicemail system every number you hit is wrong and can't get an actual Human being to speak with. No mail for 2 days now.. don't like the post office parking lot and never have enough attendants to help at windows
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Good luck - EVER getting an employee on the phone. Every extension that is hit, goes to a recording that they are busy with customers or unable to take your call, but please leave a message - goes to recording stating that you are unable to leave a message. I have been calling for 3 days now!! We are a medical facility and have mail everyday, delivery use to be by 11:30 every day. Now - 1:30 to 2:30. This past Tuesday 4pm and yesterday - no delivery no pick-up!! We have a minimum of 25 pieces per day. Horrible customer service! I have many friends that work for USPS and I used to send all packages through them. Now I mostly use UPS or FedEx. You call and they answer!! Never a lost package and it arrives on time, every time!
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Certified letter with signature confirmation kept coming back from this post office with no printed name, date (I paid $10 for this service). My post office sent a polite note reminding them to get that information Delivery person sent a rude note back to my post office saying he knew how to DO HIS JOB! He also delivered it a week late and made no electronic recording so I have no proof. How do this hostile morons keep their jobs?
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Southfield, MI post office on 11 Mile road has the WORST costumer service. EVER. I have never experienced such horrible employees. They are all miserable, and show that they hate their jobs. They are not helpful what so ever, and I DISPISE going there. They treat their customers as if we are an inconvience.I will say there are a few select employees that are amazing, such as our specific mail courier, and one african american gentleman in the mailroom who always has a smile on his face.
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UNBELIEVABLE! This USPS in located just outside of Detroit and in a city with a large African American citizenry and THEY of all places ran out of the Forever stamp with Rosa Parks on it within 4 hours of it's first day introduction. Reportedly, they don't know when they'll be getting more!!  No wonder the USPS is losing ground.  That is very shortsighted by management at this office.
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