Worst customer service! I decided to just walk out after talking to the women at the counter. This isn't the first bad experience at this office. I was hoping it changed and was dreading going in. But nope nothings changed learne my lesson and will NEVER go back due to the rudeness and and attitude of workers.
The mail carrier in my neighborhood does not use the sidewalk. He walks across everyone's lawn, even if they don't receive mail. I had new sod laid last year, and I really do not want a path across my lawn because the mail carrier is too lazy to take a few extra steps. Can anything be done about this, without jeopardizing my mail deliveries?
I moved in a house 3 months ago and what happens is when i get mail inget mail for a person that dont live there i mean evrydsy i get mail for him and i dont no what to do to stop it because its getting annoying how much mail i fet and most of its not mine
I was concerned when they closed the small Dearborn PO branch at Telegraph and Ford Road, but I've been happy with the staff at the Dearborn Heights PO. I'm in nearly every day as I have a PO box and seem to always have something I need to mail immediately. Of course, no one likes to wait in line, and that happens at times, but the staff has been friendly and informative in my experience, which I appreciate, and so I thought I'd say so.
I honestly feel like They need new workers in general & a new connection line when you try calling. Today I've called them literally four times and I'm done even trying. I cannot get through to one live person, I get disconnected or I get the busy signal, & one lady even answered and put me on hold but of course I was disconnected AGAIN. Enough was enough I didn't even want to try calling again just decided to write a review. I had a simple question about outgoing mail at our house. The mail collectors refuse to pick it up, it's been three days and I had to take it to a mailbox myself. I don't know if it's pure laziness or they don't do it anymore, but it's their fault I I feel the way that I do because I couldn't even get connected to get a proper answer !!
I live in zip code 48125 and have the worst mail People in the world. She will skip your house if there's even less than a half inch of snow that's been even shoveled clearly several times. She also told my name who has no legs that she wouldn't deliver his man because he can't shovel his snow. She has yet to bring me my w2's which should have been here 2 weeks ago. I called and verified so I know during the snow storm she purposely didn't deliver them.Myself and neighbors have called the office repeatedly on her and they still refuse to do anything. TERRIBLE CUSTOMER SERVICE and they refuse to do anything about this particular old lady who has went back on her federal oath. Rain sleet snow or shine. PLEASE TAKE CARE OF YOUR CUSTOMERS OUR TAXES PAY YOU. If this continues to happen the mail can always get voted over to a private contracting company.... You guys will lose your jobs eventually.
Disrespectful! That is the only comment I will every tell my family, friends, and neighbors. The employees at the Dearborn Heights, Ford Rd. facility have given me the impression on multiple occasions of how disrespectful and rude they can be to their customers.
I want to thank the employees at the Dearborn Heights, Ford Rd. facility for helping me obtain my package (of pain medication) last month. They had to stay somewhat longer than their normal closing time to accomplish this. I am very grateful. I don't know who the two ladies were who made this extra effort but I am appreciative.