Good inside service but lately in the middle of the day the mail is backed up to the point of blocking more mail in the drive up boxes. May need to be emptied more often. Found this two days in the week if Dec 7, 2020.
Thanks for good service.
We are repeatedly having a problem with mail being bent in half, and I don't mean mail that is too large to fit in the box. It is happening every day with any random piece of mail that the carrier chooses to fold in half to wrap around the other pieces to keep them in a bundle I guess (??). Paychecks of my have been folded (standard #10 envelopes) which makes them not work in the ATM deposit, even happened with my husband's own direct mail piece that he uses for business purposes so now we don't have a clean copy for his records. They even tried to fold a larger cardboard envelope in half that contained a $35 print that I had ordered instead of dropping it off on the front porch like our old mail carrier did if it didn't fit in the box. The envelope said DO NOT BEND in large letters. How do we get them to stop folding our mail?
I live on a cul-de-sac that has limited parking along with smaller frontage access than other curbside mail boxes on other neighborhood roads. Due to the lazy Mail delivery person/s MY MAIL SERVICE HAS BEEN SUSPENDED since they are unable to walk 5 feet and exit their Jeep to deposit the mail into my mail box. I find this deplorable after living in Briars Acres for over 25 years. Has this happened to you too?
Clear Approach
Customers must keep the approach to their mailboxes clear of obstructions to allow safe access for delivery. If USPS employees are impeded in reaching a mail receptacle, the postmaster may withdraw delivery service.
Walking the small distance does not impede reaching a mail receptacle!
Not professional at this location. Does not and will not listen to customers. Refused to look at Email from USPS. Very bad attitudes here. Will never come back again. Awful service. Made a huge mistake but refused to look at documents from their own company. No customer service here
The past few months have been frustrating from getting packages at the doorstep with different address to a mailbox full (13 letters) of other people's mail...not even addressed to my street or all the same persons mail. I am missing my own mail. I have no idea where it is, neither does the post office.
I would like to know what the point of having DO NOT BEND printed on cardboard mailing envelopes if the Post Office letter carrier bends it to fit into you mailbox? This is the second time my son's college diploma has arrived with a bend in it. The envelope had the necessary do not bend boldly printed as well as the universitys' return name and address in the left corner. We wanted to have this framed, but not with a fold in it. What are we to do?? How am I suppose to get it without being bent?
As this happened to me repeatedly I complained at the Post Office and was told:"If it reads "DON'T BEND!" on the envelop, the carrier m u s t deliver it to the door: if it has no writing on it, he is (by law) allowed to bend anything (!) to fit into the tiny mail boxes....First contact the P.O. and then con- front the carrier (he will dislike you) but has to follow 'rules'...as we all do... Dirk Holger
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