Bad experience with the USPS in Odenton today. I wanted to overnight important documents on Monday to a relative in another State so I asked the postal clerk if it was possible. She told me the fee would be $19.99 but it would also depend on weight and delivery location. I said it was alright as long as it was delivered the next day (Tuesday) by 3 PM, which is what she indicated. I went ahead and paid for the transaction ($25.55) put the receipt in my pocket and walked out. The next day I was informed by my relative that the package had not arrived by 3 PM as indicated by the clerk in Odenton. My relative called her local post office on Wednesday morning to track the package and they said it was already there but it was not supposed to be delivered until 3 PM Wednesday. After checking the receipt, I noticed it did indicate a scheduled delivery for 3 PM, Wednesday. I went to the post office to see if I could bring this matter to their attention and possibly get a partial if not all of the $25.55 refunded. After I spoke to the same clerk, who was not helpful at all and went to the back room to check when the package was delivered, she sends her supervisor to "explain" to me what happened and why I was not entitled to a refund. I was surprised to see 1) the supervisor even talking to me since I had not yet requested to speak to one, and 2) her adamant attitude about the receipt indicating the correct delivery date, but no accountability whatsoever of what her employee told me in the first place. Bottom line, I failed to look at the receipt (trusting the clerk's word) before walking out of the post office but the clerk failed to advise me of the actual delivery date being 2 days later. Otherwise, I would have gone to UPS or FedEx and received better customer service. The customer is always right...unless you go to the USPS in Odenton. These people are unprofessional and need to be re-trained in postal transactions, customer service, and show more care towards residents of the area. We do not need "supervisors" to appear confrontational and reek of cigarettes. I will never use that post office again.