Another screw up with delivery to the neighborhood of steeple chase in La Plata. Tracking says it was delivered but it's not at my mailbox or at my door. This has GOT to stop happening it's almost a daily thing in the neighborhood.
After reading the comments, I wanted to give it a try for myself. Well I must say that all the negative comments are definitely true. Although a short wait time, when put on hold the line clicks you off. Call back 4 additional times until I reached someone who got my contact info for a call back. I never received a call back. Wonder if management takes the time to read these comments....evidently NOT!!!
This USPS! Is the worst. Try to call busy signal! Then they shoved my big amazon box damaging my stuff in my mailbox instead of delivering it to my front door. Pure laziness! No one answers the phone there. When going there they say everyone is on route so they don’t know what to tell me.
Just TERRIBLE. I have been placed on hold for 30 min. Called back was hung up on, called back again. No one said hello but put me right on hold then picked up and hung up again.. I'm calling back AGAIN no one is picking up. INSANE. RUDE staff.
I have several postal pick ups at my home every week, lately appx. 2/3's of them go ignored (today, for example) - prompting a mad dash to my P.O. to get my mail tracked on time. What is going on? Gene Brandenburg
I have called the La Plata post office nearly 40 times a day for 4 days straight (not including Sunday). I have received a busy signal for all of this time.
Do they have the phone off the hook or what? This is just not normal. There is no voice mail, etc. Whatever happened to good customer service?
This has been going on for years! The phone is ALWAYS busy! This is why USPS is going extinct!
• Replied to Frustrated in La Plata
Absolutely terrible! My package confirmation online says it was delivered to my mailbox, and it was not. The seller will do nothing about it, not their fault, but the post in La Plata says it was delivered. They obviously delivered it to the wrong address and I never saw it. Whoever received it did not return it to the post office. This isn't the first time either.
I am not sure WHAT possessed me to try to mail something from this post office again after years of knowing that stuff never leaves the black hole that is the La Plata site. I send two pieces of mail on Saturday and neither have arrived a week later. Typical and FRUSTRATING.