Westfield Post Office

8 W Silver St, Westfield, MA 01085

Contact Numbers

Phone: 413-568-0096
Fax: 413-562-7060
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours

Lobby Hours
PO Box Access Available

Monday 6:00am - 5:30pm
Tuesday 6:00am - 5:30pm
Wednesday 6:00am - 5:30pm
Thursday 6:00am - 5:30pm
Friday 6:00am - 5:30pm
Saturday 6:00am - 4:00pm
Sunday Closed

Last Collection Times

Monday 5:00pm
Tuesday 5:00pm
Wednesday 5:00pm
Thursday 5:00pm
Friday 5:00pm
Saturday 3:45pm
Sunday Closed

Passport Acceptance Hours

Monday 10:00am - 3:00pm
Tuesday 10:00am - 3:00pm
Wednesday 10:00am - 3:00pm
Thursday 10:00am - 3:00pm
Friday 10:00am - 3:00pm
Saturday 10:00am - 12:00pm
Sunday Closed

  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

  • Bulk Mail Acceptance
  • Bulk Mail Account Balance
  • Bulk Mail New Permit
  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Packaged Stamps
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Street Parking

Visit our Links Page for links to Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

653 College Hwy
2.0 miles away

Feeding Hills
1339 Springfield St
3.5 miles away

467 Main Rd
4.8 miles away

Ingleside Mall
50 Holyoke St
4.9 miles away


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I mailed a Christmas card from California to 28 Fowler Street. It was returned to me, "Attempted Not Known" because it was supposed to go to 28 Fowler Road. Seeing how this is a minor typo, I am disappointed that someone couldn't solve the problem in Westfield, rather than mail it back to me in Sacramento.


Our mail man has been putting my packages in my neighbors mail box. I was wondering why I was not receiving my mail!


Got my package thank the lord but I shouldnt have problems every 4 days or even every week. Funny thing is this craziness all started in these past couple recent months. Please help our post office learn their jobs, its really just paying attention. Thank God Easter isnt ruined :)


Another MISTAKE by Westfield Post office screwing shit up. Ive been nice now Im pissed so please excuse the attitude. Im on the phone as I write this waiting for them to find my package which is my daughters Easter Present a big deal to me and Im sad and mad. The whole month of March and this month of April they have been so screwed up I cant even say how unhappy I am with the delivery these months. Never the same carrier like before. Our old lady that use to do it everyday is THE BEST. This is a male carrier today. They are trying to tell me a package was delivered when it wasnt. It says delivered 9:13am and I just got my mail noonISH. I live on Union St and am crying as I write this that a carrier or lately carriers could be so careless with peoples Packages. He delivered it to the wrong address period. I dont know who to complain to other than the little post office in town. Its not fair to all of us here. How could they screw up EASTER FRIDAY :( Please if theres a Corp.Office us here cant find the info for help our post office they are not doing their jobs to the best of their ability. They are lucky to have such a great job and yet they seem to take it for granted. I guess after being on hold for ALMOST 15-20 MIN. and calling me a liar they know where the mistake happened,now I have to pray to God they gave it to someone honest enough to give it back so my daughter has a Easter Gift from the Easter bunny. I have no extra money I just spent everything I had on Easter Dinner for my family. I cant even buy her something different which hurts my heart. I pray they bring it to us. They said a few min. and its going on way past a few and Im nervous.Its 12:38pm right now, now its 2:41pm and no word on my package yet. Waiting to post this until I have a ending to this nightmare. No actually Ill post this now cause their phone is now busy and Ive been calling for 45 min. Last time I had a problem I got a busy signal even after closing hours like they are purposely taking the phone off the hook. I bet it will be busy for the rest of the day now!! And just say AS OF RIGHT NOW MY DAUGHTER HAS NO EASTER GIFT BECAUSE OF THIS POST OFFICE again since March its been one thing after the next. Will post the out come when I have one.


Ive had more problems with these part time mail carriers than ever before. I live on Union St so its those carriers directly who cant do their jobs correctly. If package is to big for box they bring it to my door. Now with this one girl she doesnt want to walk any where. Ive witnessed her personally complaining about her job.Ive seen her leave packages on the ground in the rain while she opened the boxes, while some girl who lived near by saw and held her personal umbrella over the packages so others stuff wouldnt get wet and totally ruined. AND THEY DONT ANSWER THE PHONE,1/2 HOUR AND STILL BUSY?? They must be screwing up everything today I guess with so many calls. Our usual lady has been off a lot for unknown reasons but shes the only one who actually does her job. So disgusted with the way these part timers are delivering packages. okay been waiting to post this and its 6:00pm and THE PHONES STILL BUSY. Maybe I should be blaming their manager whos not doing their job by over seeing the smaller people beneath them.


I'd like to commend our mail carrier, Larry, who delivers to Granville Road in Westfield. With all the snow and ice, we always receive our mail. He is courteous and today walked through almost a foot of snow to get here. We try to keep our walk and driveway clear to make it a bit easier.

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