Scheduled my 1st ever package pick up using the online services. Packages still sit here on scheduled pick up date at 10:00pm and were never picked up. Received your 3 text messages confirming my pickup request.......what now? Do I waste another shipping day letting them sit there hoping they might get picked up tomorrow?
I have lived in this neighborhood for 20 yrs. I have to say for the last 4 yrs my mail has gone to my neighbor down the street. And she would give me my mail. And by vista . And then i get my other neighbors mail,i am glad that my neighbors are trueful. We on some days never get mail ,or packages. Even at 5-6 at night.I want to say i am a stay home,i have cameras and see when they come. I have seen mail persons come and go sometimes doing double areas. Please put someone in this area that is stable. This has gone on to long. .
Went to pick up a package on 27 Jan 2018. Waited 45 minutes (15 Min. in line then 30 Min. waiting while the employee(s) searched for it. The supervisor took over, but couldn't locate the package. They said they would call me when it is found and I could come back in to pick it up. P.S. The 15 minutes waiting in line was due to absence of any employee for 5 minutes, then only one returned with 12 people waiting in line. Are they concerned about patrons? Not in my opinion.
SERVICE IS TERRIBLE ! we have not had a regular mail carrier in my neighbourhood for quite a while...2-3 years at least. I DO NOT receive all of my mail, especially bills. this causes me to have to pay late fees. the postmaster at 70053 is NOT DOING THEIR JOB
Dear Madam/Sir
Gretna la 70056.
It has been many weeks, Where we ( When I say We I mean my Neighbors) I have NOT Received Any Mail.. There are times I have attached a letter on my mail box, Just to know if, Our mail carrier, have came or Not.. I have received others mail, And My mail, is No where to be found.. I have a small packages With a Tracking Number..It says it will be delivered Friday Nov, 24.. And as always.. I have Not seen a Mail truck in the Neighborhood.. Many of my Neighbors has also notice the trend, Many has Complained.But Nothing has Improved.. I understand a mail carrier is Not late, just as long as it is before 8pm. What is it when Neighborhoods Do No Receive Mail for Days...
I haven't seen the mail man are lady for two days wounder if they no longer bring mail to your home i try calling but no one picks up the phone try allot calling no pickup so maybe no workers are they just don't give a crap
Contacted office during business hours no answer; need package for an event scheduled tomorrow. Tracking shows Gretna Post Office had item since May 6, 2017
The best mail man to work in my area is named Charlie. He's the regular mail man for my neighborhood and delivers my packages correctly with integrity and DOES NOT THROW MY PACKAGES like the other mail men that deliver in my area. Charlie deserves a raise for doing his job properly and never letting negativity affect his job performance.
it seems impossible to get any useful information on your site or a human by phone, this is one of the worst services I have ever had with a company in my entire life
They never answer the phone, they have lost 2 $100 packages of mine and they don't care they are rude and most of them do not know what they are doing. How they are allowed to lose your packages that you paid for is beyond me.
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